Acentra Health Provider Portal: Secure Access to Streamlined Provider Services

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Acentra Health’s Provider Portal represents a comprehensive digital solution designed to transform provider engagement and streamline critical healthcare administrative processes. This advanced platform offers healthcare providers a robust, secure, and efficient way to manage their professional interactions and credentials.

Official Links

What Providers Can Do

The Acentra Health Provider Portal enables healthcare professionals to:

  • Update personal and professional information
  • Manage credentials
  • Complete self-service tasks
  • Submit and track enrollment applications
  • Verify licensing status
  • Access real-time communication channels

Who Can Use the Portal

The portal is designed for:

  • Healthcare providers
  • Medical professionals
  • Network practitioners
  • Credential-holding healthcare professionals

Access and Login Options

Providers have two primary login pathways:

  1. Acentra Health Employees (domain account)
  2. Customers/Providers (external users)

First-Time Users

  • New users can register through the portal
  • Multi-factor authentication is required
  • First-time login requires additional registration steps

Key Features and Services

Provider Screening and Enrollment

  • Configurable intake application
  • Instant credential verification
  • Seamless data source integration
  • Automated screening processes

Credential Verification

  • Comprehensive provider screening
  • Validation of professional identifiers
  • Sanction and licensing checks
  • Continuous compliance monitoring

Maintenance Capabilities

  • Self-service information updates
  • Delegated access management
  • Automated revalidation
  • Pre-filled application support

Privacy and Security

Acentra Health’s Provider Portal emphasizes robust security:

  • CMS Certified
  • NIST Compliant
  • Meets federal and state regulations
  • Secure data exchange
  • Continuous system monitoring

Technical Specifications

  • Platform: evoBrix X™ Technology
  • Compatibility: Mobile-friendly
  • Version: 6.77.28.0
  • Browser Support: Recommends new Microsoft browser (No longer supports Internet Explorer as of December 1)

Customer Support

While specific help desk details are not comprehensively outlined in the provided sources, the portal includes:

  • Online help resources
  • Context-specific support
  • Chat support functionality

Unprovided Information

Some details not explicitly specified in the source documents include:

  • Exact customer support phone numbers
  • Specific app download instructions
  • Detailed pricing information
  • Comprehensive troubleshooting guide

Acentra Health’s Provider Portal offers a sophisticated, secure platform designed to simplify provider management, enhance credential processes, and support healthcare professionals through advanced digital solutions.

Call to Action

Providers interested in exploring the portal are encouraged to:

  • Visit the official login page
  • Complete initial registration
  • Explore self-service capabilities

Note: Always refer to official Acentra Health documentation for the most current and accurate information.

FAQ

What is Acentra Health for providers?Acentra Health’s provider engagement service provides continual screening and monitoring to ensure providers comply with policies and meet program standards. Payers can manage individual providers in networks, while seamlessly exchanging provider data with other modules on the evoBrix X platform.

Is Acentra Health the same as Kepro?frequently asked questions (faq) Same services, but with a new name and look! Kepro is now known as Acentra Health. During this rebrand, case reviews and all other services will continue without interruption with the same quality and dependability we have always provided.

Is Acentra Health Medicaid?Acentra Health provides services in all 50 states, partnering with 45 state Medicaid agencies and 25 federal agencies across 12 departments. This includes: Centers for Medicare & Medicaid Services.

How do I contact Acentra?Please contact us to share your concerns confidentially. To report a compliance inquiry or incident, you can reach us by email at [email protected] or at our hotline at 1-844-945-0211.

https://atrezzo.acentra.com/

Use this login button if you are a customer or provider user. If you don’t already have a Acentra Health account,

https://acentra.com/solutions/provider-engagement-services

Reviewers can approve, deny, or suspend applications through a single interface. Providers have portal access to update data and perform self-service tasks.

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