UnitedHealthcare Provider Portal: Secure Access for AARP Medicare Supplement Providers

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The UnitedHealthcare Provider Portal represents a comprehensive digital platform designed to streamline administrative tasks and patient care management for healthcare providers working with AARP Medicare Supplement plans. This powerful online tool offers healthcare professionals efficient, secure access to critical member information and administrative resources.

Official Links

What Providers Can Do

Healthcare professionals can leverage the portal to:

  • View and print insured member ID card images
  • Access enhanced benefit details
  • Check remaining Medicare supplement plan deductible amounts
  • View ACH payment numbers
  • Monitor claims status (acknowledged and pending)
  • Print benefit and claim summaries

Access and Login

One Healthcare ID Requirements

  • Providers must register for portal access
  • Sign in using unique One Healthcare ID
  • Select AARP Medicare Supplement Payer ID (36273)

Key Portal Features

Claim Submission

  • Electronic claims: Use payer ID 36273
  • Paper claims: Mail to UnitedHealthcare Claims Division
  • Typical processing time: 10-14 days

EZ Claim Pay Service

  • Allows UnitedHealthcare to pay Medicare Part B deductible
  • Simplifies billing processes
  • No direct patient billing required

Privacy and Security

Fraud Prevention

  • Dedicated Special Investigations Unit
  • Fraud Hotline: 800-242-0453
  • Email: [email protected]

Customer Support

Provider Support

  • Provider Express Line: 800-227-7789
  • Hours:
    • Monday-Friday: 7 a.m.–11 p.m. ET
    • Saturday: 9 a.m.–5 p.m. ET

Technical Support

  • One Healthcare ID Help Center available
  • 24/7 chat support within portal

Important Transition Details

Website Migration

  • AARP Healthcare Options Provider website will be decommissioned on June 30, 2025
  • Providers must register for UnitedHealthcare Provider Portal before this date

Unprovided Information

The sources do not specify:

  • Mobile app availability
  • Specific security protocols
  • Detailed registration process steps

The UnitedHealthcare Provider Portal offers a comprehensive, secure platform for healthcare providers managing AARP Medicare Supplement plans, ensuring efficient administrative workflows and enhanced patient care management.

Disclaimer: Information accurate as of May 30, 2025, based on UnitedHealthcare provider documentation.

FAQ

How do I contact AARP supplemental services?We’re here to help. If you have questions about eligibility, benefits and claims status, call the Provider Express line at 800-227-7789.

What is AARP supplemental insurance called?Medicare Supplement insurance plans (also known as Medigap plans) are offered by private insurance companies to help pay some of the out-of-pocket costs that Original Medicare (which includes Part A and Part B) doesn’t pay. Some plans pay most of your out-of-pocket costs, but have a higher monthly premium.

Is AARP UnitedHealthcare the same as UnitedHealthcare?

AI Overview
    • United Healthcare
      https://www.uhc.com
      AARP® Group Medicare Supplement plans | Employer | UnitedHealthcare
      AARP® Medicare Supplement insurance plans for retirees. UnitedHealthcare Insurance Company (UnitedHealthcare) is the exclusive insurer of AARP Medicare Suppleme…

    • United Healthcare
      https://www.uhc.com
      UnitedHealthcare, AARP Update Relationship Focused on Improving …
      Aug 6, 2024 — UnitedHealthcare, AARP Update Relationship Focused on Improving Older Americans’ Access to High-Quality, Affordable Health Care. (August 06, 2024) –

    • The American Prospect
      https://prospect.org
      How AARP Shills for UnitedHealthcare
      Dec 11, 2024 — More from Robert Kuttner. Why on earth would consumers buy such a flawed insurance product? It helps if they are captive customers, steered to Unite…

    • AARP
      https://www.aarp.org
      AARP® Medicare Plans from UnitedHealthcare®
      AARP® Medicare Plans from UnitedHealthcare.

    • Fox Business
      https://www.foxbusiness.com
      AARP’s partnership with healthcare giant faces backlash amid recent …
      Mar 18, 2025 — AARP began a partnership with UnitedHealth in 1997 where AARP offers its nearly 38 million members UnitedHealth Medicare-related products, with AARP…

Is AARP a good supplemental insurance?Best Overall, Best Plan G AARP/UnitedHealthcare

UHC tops the list of companies Investopedia reviewed when looking to name the best Medigap providers, in part because of its competitive pricing for Plan G.

https://www.uhcprovider.com/en/resource-library/news/2025/aarp-healthcare-options-provider-move.html

The portal’s convenient digital tools enable you to quickly access eligibility and claims and payment information for AARP Medicare Supplement

https://www.uhcprovider.com/en/health-plans-by-state/aarp-medicare-supplement.html

Health care professionals have access to a fast and easy way to check claim status and member eligibility for AARP Medicare Supplement plans with UHC.

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