Genentech Access Solutions provides a comprehensive online platform designed to streamline patient enrollment and service management for healthcare providers. This provider portal offers a secure, convenient way to interact with Genentech’s patient support services.
Official Links
What is the My Patient Solutions Portal?
The My Patient Solutions® portal is an innovative online tool that enables healthcare providers to:
- Manage service requests
- Enroll patients
- Access support services at their convenience
Who Can Use the Portal
The portal is specifically designed for:
- Healthcare providers
- Medical professionals
- Authorized clinic staff
Access and Login
Login Process
- Navigate to the My Patient Solutions login page
- Enter your email address
- Provide your password
- Complete authentication using security questions
Authentication Requirements
The portal includes additional security measures:
- Authentication questions
- City of birth
- Day of birth
- City of first job
Privacy and Security
Key security features:
- Secure login process
- Authentication question verification
- Confirmation emails for sensitive changes
- Restricted to US residents only
Important Considerations
Limitations in Available Information
While the portal offers robust features, specific details about comprehensive functionalities are limited in the provided source materials.
Support and Assistance
For additional support:
- Use the “Contact us” option on the portal
- Refer to the provided contact information
- Review the privacy policy and terms & conditions
Accessibility
The portal is:
- Web-based
- Designed for convenience
- Available 24/7
- Focused on patient access solutions
Unprovided Information
Several details were not explicitly available in the source materials:
- Specific app download instructions
- Detailed billing or payment processes
- Comprehensive feature list
- Exact customer support contact details
Disclaimer
The My Patient Solutions® portal is:
- A registered trademark of Genentech, Inc.
- Intended exclusively for US residents
- Copyrighted © 2025 Genentech USA, Inc.
Recommendations for Providers
- Carefully review login credentials
- Maintain secure authentication information
- Utilize the portal’s flexible access features
- Stay informed about service updates
Genentech Access Solutions’ My Patient Solutions® portal represents a strategic tool for healthcare providers, offering secure, efficient patient management capabilities.
Note: This article is based on limited available information and should be verified with the most current Genentech Access Solutions documentation.
FAQ
What is the income limit for Genentech?Eligible patients may be able to get free Genentech medicine if they: Do not have insurance coverage for their Genentech medicine and their household makes less than $150,000* per year.
What meds does Genentech make?
- Actemra® (tocilizumab) Healthcare Provider Letters: …
- Esbriet® (pirfenidone) Healthcare Provider Letters: …
- Lucentis® (ranibizumab injection) Healthcare Provider Letters: …
- Rituxan® (rituximab [Immunology]) Healthcare Provider Letters: …
- Susvimo® (ranibizumab injection) …
- Vabysmo® (faricimab-svoa) …
- Xolair® (omalizumab)
What is the phone number for Genentech access solutions?Genentech Access Solutions provides helpful access and reimbursement support to assist your patients and practice. Call (866) 422-2377 or visit Genentech-Access.com for more information.
Is Genentech a healthcare company?Genentech was founded in 1976, becoming a member of the Roche Group in 2009. Genentech is a leading biotechnology company dedicated to pursuing groundbreaking science to discover and develop medicines for people with serious and life-threatening diseases.
https://www.genentech-access.com/
Learn about Genentech Access Solutions, a resource that provides helpful access and reimbursement support to assist your patients and practice.
https://genentech.my.site.com/ihcp/GNE_CM_PACT_Login#!/
My Patient Solutions is an online tool to help you enroll and manage your Genentech Access Solutions service requests.