UNM Health System: Secure Provider Portal for Trusted Medical Record Access

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The UNM Health Provider Portal is a comprehensive web-based tool designed to streamline communication and patient data access for healthcare providers. This innovative platform enables medical professionals to efficiently manage patient information, improving collaborative care and communication across healthcare networks.

Official Links

What is the UNM Provider Portal?

The Provider Portal is a patient co-management tool that gives healthcare providers real-time access to medical records for patients referred to UNM Health. It provides comprehensive clinical information, including:

  • Inpatient and outpatient visit data
  • Clinical notes
  • Vital signs
  • Lab and diagnostic test results
  • Pathology reports
  • Medication information

Key Features for Providers

Providers can:

  • Access clinical information about patients
  • Locate patients referred to UNM Health
  • Review patient allergies, medications, and medical problems
  • Search for patients within the UNM Health database

Who Can Use the Portal?

The portal is available for:

  • Community healthcare providers
  • Designated office staff
  • Medical directors
  • Practice managers

Account Access and Registration

How to Sign Up

Providers can apply for an account through:

  1. Online application form
  2. Submission of required documents:
    • Signed HIPAA Agreement form
    • Password Reset Information form

Authorized Approvers

Account requests must be reviewed by:

  • Practice owners
  • Medical directors
  • Division chiefs
  • Chief Operations Officers
  • CEOs

Privacy and Security

The UNM Provider Portal maintains strict privacy standards:

  • Limited access to protect patient confidentiality
  • Up to seven years of clinical data available
  • Some results excluded by law to protect patient privacy
  • No image document viewing to ensure data protection

Technical Support

Contact Information:

  • Service Desk: 505-272-3282
  • Email: [email protected]
  • Health Information Management: 505-272-2141

Account Troubleshooting

If providers experience login issues:

  • Call Service Desk
  • Email technical support
  • Request password reset
  • Provide contact information for assistance

Limitations and Considerations

Data Restrictions

  • Image documents are not displayable
  • Some clinical information may be restricted
  • Historical data limited to seven years

Additional Resources

Providers can access:

  • HIPAA Agreement forms
  • Practice Manager Designee forms
  • Provider Portal Tip Sheets
  • Password Reset instructions

The UNM Health Provider Portal represents a significant advancement in healthcare communication, offering providers secure, efficient access to patient information. By simplifying data retrieval and inter-provider communication, the portal enhances patient care coordination and medical record management.

Disclaimer

Information is current as of the last website update. Providers should always confirm the most recent procedures and requirements directly with UNM Health System.

FAQ

Does UNM have a patient portal?You can review your UNM medical record through the University Hospital Patient Portal. If you have not yet registered, please ask for assistance at the registration desk of your local UNM Clinic. For questions about your bill, please call the UNM Medical Group at 505.272. 2521.

What is UNM Lobo health?The UNM LoboHealth medical plan is available to active benefits eligible employees. The plan offers low out of pocket costs for Tier 1 services and access to a wide range of providers in New Mexico and in the BlueCross BlueShield (BCBS) national network.

What is the tax ID number for UNM?UNM’s Employer Identification Number (EIN) is 85-6000642.

What is the UNM Center for health Policy?We serve as a trusted resource for health care evaluation, advancing data-driven solutions to improve health care delivery, access, and quality for all New Mexicans through partnerships with health care, state, and academic leaders.

https://unmhealth.org/providers/provider-portal.html

Provider Portal is a web-based tool that allows community providers to access medical records for patients who have been referred to UNM Health.

https://unmhealth.org/myunmhealth/_pages/provider-portal.html

myUNM Health Provider Portal is a patient co-management tool gives you access to medical records for patients you have referred to UNM Health.

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