The Reliance Matrix Provider Portal offers dental and vision healthcare providers a comprehensive, secure online platform for managing patient benefits, claims, and administrative tasks. This digital solution streamlines professional workflow by providing direct, real-time access to critical patient information and resources.
Official Portal Links
- Provider Portal Access: Secure Provider Login
What Providers Can Do
The Reliance Matrix Provider Portal enables healthcare professionals to:
- Verify patient benefits
- Access eligibility information
- Review dental and orthodontic claims for the past 36 months
- Confirm payment amounts and claim processing dates
- Access a comprehensive Resource Center with essential documents
Who Can Use the Portal
The portal is designed for:
- Dental providers
- Vision providers (EyeMed and VSP)
- Healthcare professionals submitting claims
Access Requirements
To register and access the portal, providers need:
- A recent Explanation of Payment (EOP) statement
- Tax Identification Number (TIN) or Social Security Number (SSN)
- Phone number used on claims forms
Key Features
Comprehensive Claims Management
- View patient claims history
- Track claim processing
- Access detailed payment information
Resource Center
The portal offers a dedicated Resource Center with:
- Claim forms
- Claims submission guidelines
- Electronic claims processing
- Network provider referral information
- Interpreter services
Privacy and Security
Reliance Matrix emphasizes robust security protocols:
- Protected Health Information (PHI) safeguards
- Secure login credentials
- 36-month claims history protection
Customer Support
Provider Relations Contact
- Phone: 800-755-8844
- Hours:
- Monday-Thursday: 6:30 a.m. to 5:30 p.m. Central Time
- Friday: 6:30 a.m. to 4:30 p.m. Central Time
- Email: [email protected]
Provider Data Corrections
Providers can report data inaccuracies by:
- Emailing: [email protected]
- Calling: 800-755-8844 ext 88327
Website Assistance
For technical website support:
- Phone: 888-573-6604
Additional Contact Information
Customer Connections
- Phone: 800-497-7044
- Hours:
- Monday-Thursday: 7:00 a.m. to 12:00 a.m. Central Time
- Friday: 7:00 a.m. to 6:30 p.m. Central Time
Unprovided Information
The following details were not available in the source document:
- Mobile app availability
- Specific billing or payment portal features
- Detailed registration process screenshots
Legal Note
Reliance Matrix is a branding name. Insurance products are offered by:
- Reliance Standard Life Insurance Company (Most states)
- First Reliance Standard Life Insurance Company (New York)
Disclaimer: This overview is based on available public information and may be subject to change. Always verify current details directly with Reliance Matrix.
FAQ
What insurance is Reliance Standard?RELIANCE STANDARD VOLUNTARY PLANS (RSVP) are 100% employee-paid insurance plans offered at affordable group rates and paid through convenient payroll deduction.
What is the new name of Reliance Standard?Reliance Standard Life Insurance Company has rebranded to Reliance Matrix.
How do I find out my dental insurance provider?The best way is to ask your dentist. You can also check the provider directory for each plan at www.opm.gov/healthcare-insurance/dental-vision/plan-information/. However, the plan’s directory may not have the most recent updates, so you should always verify participation with your dentist.
Is Reliance Standard the same as Reliance Matrix?
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Reliance Matrixhttps://www.reliancematrix.comReliance Matrix RebrandReliance Standard Life Insurance and Matrix Absence Management Rebrand as Reliance Matrix, Delivering High-Tech and High-Touch Solutions to the U.S. Employee Be…
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Claremont Insurance Serviceshttps://www.claremontcompanies.comReliance Standard Rebrands to Reliance MatrixFeb 13, 2023 — Reliance Standard Life Insurance Company has rebranded to Reliance Matrix. The new name combines Reliance Standard and its sister company Matrix Abs…
https://wf.employeebenefitservice.com/dental/?app=content&pres=rsl
Access secure benefit information for plan members and covered dependents. View your benefits summary, pending and paid claims, pretreatment estimates, and
https://secure.rsli.com/userservices/
Please make use of your personalized Dental-Vision eServices portal in order to access your dental and/or vision policy information which is located here.