Healthcare providers are constantly seeking efficient ways to manage patient information, submit requests, and streamline administrative processes. The Atrezzo Provider Portal, developed by Acentra Health, offers a comprehensive web-based solution designed to transform traditional care management into a proactive and collaborative healthcare experience.
Official Links
- Provider Portal Login: https://portal.kepro.com/
- Acentra Health Login: https://atrezzo.acentra.com/
What Healthcare Providers Can Do
The Atrezzo Provider Portal provides a robust set of features for healthcare professionals:
- Case Management: Submit and track utilization management (UM) cases
- Consumer Information: Search and view patient details
- Clinical Documentation: Upload supporting medical documents
- Request Submissions: Create inpatient and outpatient service requests
- Communication: Directly message Kepro about specific cases
- Status Tracking: Monitor case progress and view determination letters
Access and Authentication
Multi-Factor Authentication (MFA)
Acentra Health prioritizes security through a multi-layered authentication process:
- Requires multiple independent verification methods
- Protects sensitive personal health information
- Ensures user identity through additional credentials
Login Options
- Customer/Provider Users: Use the dedicated login button
- New Users: Complete a one-time registration process
- First-time MFA Registration: Available through a specific link
Key Features
Comprehensive System Navigation
- Consistent interface across different user roles
- Easy-to-use navigation pane
- Color-coded case status indicators
Document Management
- Upload clinical documentation
- Add supporting medical records
- View and download determination letters
Communication Tools
- Integrated message center
- Direct communication with Kepro reviewers
- Ability to add notes and request revisions
Privacy and Security
The Atrezzo Provider Portal implements robust security measures:
- Multi-factor authentication
- Secure web-based platform
- Protection of personal health information
- Compliance with healthcare data protection standards
Technical Requirements
Recommended Browser
- Google Chrome (preferred)
- Microsoft’s new browser
- Note: Internet Explorer support ended December 1st
Customer Support
For technical assistance, providers can contact:
- Phone: 720.689.9630
- Email: [email protected]
System Limitations and Considerations
- 15-minute inactivity timeout
- Requires complete and accurate information for case submissions
- Supports various healthcare service types and request formats
Getting Started
- Visit the official login page
- Complete multi-factor authentication
- Register your provider group
- Add necessary users to your account
- Begin submitting and tracking cases
The Atrezzo Provider Portal represents a significant advancement in healthcare management technology, offering providers a secure, efficient, and user-friendly platform for managing patient care requests and documentation.
Disclaimer: Always refer to the most recent user guide and contact Acentra Health support for the most up-to-date information about the Atrezzo Provider Portal.
FAQ
What is Atrezzo?
-
Acentra Healthhttps://acentra.comUnderstanding Atrezzo: What is it? – Acentra HealthAtrezzo enables care team collaboration and coordination across these core foundational services: * Eligibility & Assessments: Incorporate customizable rules-
How do I register for Kepro Atrezzo?
- Registration for. Atrezzo Connect. …
- • Website Address: https://mhcp.kepro.com.
- • Select “ Atrezzo Login” (Slide 3) • Enter your 10 digit National. …
- • Select a unique user name and. password & complete required. …
- Atrezzo Connect. …
- –Secure access to Atrezzo. …
- –Provider will be able to. …
- Required Information for.
What provider portal does Aetna use?The Availity provider portal is your one-stop shop for doing business with us.
How do I use the verification code for Atrezzo authentication?Enter the email address associated with your Atrezzo account and click Send Verification Code. Enter the code from the system generated email and click Verify Code. Once your email address is verified click Continue to change password. Enter your new password, confirm the new password, and then click Continue.
https://atrezzo.acentra.com/
Acentra Health Employees. Use this login button if you have a Acentra Health domain account. Customer/Provider.
https://hcpf.colorado.gov/sites/hcpf/files/Atrezzo%20Provider%20Portal%20User%20Guide.pdf
The below instructions will guide you through registering for the Atrezzo Provider Portal and completing the. Multi-Factor Authentication (MFA) Registration.