University of Utah Health Plans Provider Portal: Secure Access for Healthcare Professionals

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The University of Utah Health Plans (U of U Health Plans) Provider Portal is a comprehensive digital platform designed to streamline healthcare professional interactions, support network management, and enhance patient care delivery. This secure online system empowers providers with essential tools and resources to efficiently manage their practice and patient interactions.

Official Links

What Providers Can Do

The Provider Portal offers multiple critical functionalities for healthcare professionals:

Claims Management

  • Check claims status online
  • Verify claim processing details
  • Access payment information
  • Determine member responsibility

Network and Credentialing

  • Manage provider network interactions
  • Access contracting and credentialing resources
  • Explore network management tools

Prior Authorization

  • Submit and track prior authorization requests
  • Ensure medical treatment necessity and coverage eligibility

Who Can Use the Portal

The portal is specifically designed for:

  • Contracted providers
  • Healthcare professionals
  • Medical facilities within the U of U Health Plans network

Access and Login

Providers can access the portal through:

  • Secure account login
  • Dedicated Provider Portal access
  • Online registration for new users

Key Features and Services

  1. Claims Processing

    • Real-time claims status tracking
    • Online verification of claim details
  2. Behavioral Health Resources

    • Specialized tools for behavioral health providers
    • Comprehensive support materials
  3. Pharmacy Management

    • Formulary information
    • Preauthorization support
    • Benefit updates
  4. Medical Policy Access

    • Current policy information
    • Administrative and reimbursement policy reviews

Privacy and Security

U of U Health Plans is committed to:

  • Protecting provider and patient information
  • Maintaining HIPAA compliance
  • Ensuring secure digital interactions

Customer Support

Contact Information:

  • Provider Support: 833-981-0213 (toll-free)
  • Hours: Monday – Friday, 7 am – 7 pm
  • Email: [email protected]
  • Fax: 801-281-6121

Specific Contact Numbers

  • Healthy U Medicaid: 801-213-4104
  • Healthy U CHIP: 801-213-0525
  • Individual & Family: 801-213-4111
  • Businesses: 801-213-4008

Commitment to Healthcare Excellence

U of U Health Plans is dedicated to the “quadruple aim” of:

  • Improving patient experience
  • Enhancing provider experience
  • Improving population health quality
  • Reducing overall care costs

Unprovided Information

Details not explicitly mentioned in the source documents include:

  • Specific mobile app availability
  • Detailed login process steps
  • Comprehensive portal feature list

The University of Utah Health Plans Provider Portal represents a robust, secure platform designed to support healthcare professionals in delivering exceptional patient care through streamlined digital tools and resources.

Location:
6056 Fashion Square Drive, Suite 3104
Murray, UT 84107

https://uhealthplan.utah.edu/providers

Save yourself a phone call by checking claims status online. Contracted providers with a secure account – View claims status via our Provider Portal

https://uhealthplan.utah.edu/providers-portal-training

Provider Relations & Contracting, Credentialing, Pharmacy Policies, Guidelines & Forms, Claims, Appeals & Complaints, Service Requiring Prior Authorization.

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