Performance Health offers a robust Provider Portal designed to streamline healthcare administration and enhance provider efficiency. This secure online platform provides healthcare professionals with comprehensive tools to manage patient-related services and administrative tasks quickly and effectively.

Official Links

• Website: https://www.myperformancehlth.com/
• Provider Resources: https://www.myperformancehlth.com/provider-resources

What Is the Provider Portal?

The Performance Health Provider Portal is a secure, web-based platform that offers 24/7 access to critical healthcare management tools. Designed specifically for healthcare providers, the portal enables professionals to:

• Check claim status
• Access Electronic Explanation of Benefits (EOBs)
• Verify patient eligibility
• Submit precertification requests
• Manage member healthcare needs efficiently

Who Can Use the Provider Portal?

The portal is exclusively available to:

• Healthcare providers
• Medical organizations
• Third-party billing teams

How to Access the Provider Portal

Registration Process

To access the Provider Portal, organizations must complete an initial registration:

1. Obtain VBA Gateway Registration Code

   • Contact Customer Service at 877-585-8480
   • Receive unique registration code

2. Registration Steps

   • Visit www.myperformancehlth.com
   • Navigate to “My Plan”
   • Select “Web Access Login”
   • Choose “Register & Enroll”
   • Select “Provider”
   • Complete registration form

3. Account Confirmation

   • An email link will be sent to confirm registration
   • Click the link to activate immediate portal access

Note: The registration code is required only during initial setup. Subsequent logins will use standard username and password credentials.

Features and Services

The Performance Health Provider Portal offers comprehensive features:

• Real-time claim status tracking
• Electronic Explanation of Benefits (EOBs)
• Eligibility verification
• Precertification request submissions
• Efficient healthcare management tools

Privacy and Security

Performance Health prioritizes data protection through:

• Secure web-based platform
• Controlled access mechanisms
• Strict authentication protocols

Customer Support

Performance Health provides dedicated customer support:

• Phone: 877-585-8480
• Email: [email protected]
• Hours: Monday – Friday, 8:00 am – 6:00 pm ET
• Fax: 440-249-7276

Precertification Process

Providers can initiate precertification through:

• Online portal
• Customer service contact
• Mailing to:
  Performance Health Claims Administrator
  P.O. Box 450978
  Westlake, OH 44145

Unprovided Information

The following details were not explicitly available in the source documents:

• Mobile app download instructions
• Specific billing or payment portal features
• Detailed security protocol specifics

The Performance Health Provider Portal represents a modern, efficient solution for healthcare professionals seeking streamlined administrative processes. By offering comprehensive, secure access to critical healthcare management tools, the platform empowers providers to focus more on patient care.

Contact Information

• Phone: 877-585-8480
• Email: [email protected]