The netWell Provider Portal represents a critical interface for healthcare providers participating in the Health Care Sharing Ministry (HCSM) network. This portal facilitates seamless communication, claims submission, and member eligibility verification for providers working with netWell’s unique healthcare sharing model.
Official Links
- Primary Website: https://www.netwell.com/
- Provider Portal Page: https://www.netwell.com/provider/
What Providers Can Do
The netWell Provider Portal enables healthcare professionals to:
- Verify member eligibility
- Submit medical expense claims
- Communicate with netWell coordination teams
- Process patient documentation
- Access network information through PHCS/MultiPlan network
Network Participation
In-Network Providers
- Utilize PHCS/MultiPlan network
- Simply present member’s netWell ID card
- Contact netWell coordination team for claim submission
Out-of-Network Providers
- Can submit expenses through member experience department
- Patients can be processed as self-paid patients
- Requires specific documentation for expense submission
Documentation Requirements
Providers must submit:
- UB04 or 1500 form (“Super Bill”)
- Provider Name, Address, Phone Number
- Provider NPI Number
- Provider Tax ID Number
- CPT Codes
- Diagnosis Codes
- Charged Amount and Self-Pay Adjustments
- Proof of Payment for Services
Important Notes
- Itemized statements are NOT accepted
- Patient portal screenshots are NOT acceptable
- Members can contact netWell support for assistance
Eligibility and Submission Process
For In-Network Providers
- Call provider to confirm PHCS/MultiPlan network participation
- Present netWell member ID card
- Provider calls netWell coordinator for claim processing
For Self-Paid Scenarios
- Patient pays at time of service
- Collects required documentation
- Submits through member portal for processing
Privacy and Security
While specific portal security details are not explicitly outlined in the provided documentation, netWell emphasizes member and provider confidentiality through their healthcare sharing ministry model.
Customer Support
Contact Information:
- Phone: 1-866-NETWELL (638-9355)
- Available for provider and member support
Unprovided Information
The following details were not specified in the source documents:
- Exact login procedure
- Specific portal interface details
- Comprehensive security protocols
- Mobile app availability
Disclaimer
netWell is not available in Maryland, New Mexico, Vermont, and Washington. California availability exists but is not commissionable.
The netWell Provider Portal offers a specialized platform for healthcare providers participating in their unique health sharing ministry, focusing on collaborative, belief-driven healthcare support.
Note: This article is based strictly on available information from netWell’s website as of August 2025.
FAQ
Is netWell an insurance company?NETWELLTM IS NOT AN INSURANCE COMPANY BUT A RELIGIOUS HEALTH CARE SHARING MINISTRY (HCSM) THAT FACILITATES THE SHARING OF MEDICAL REQUESTS AMONGST MEMBERS.
How do I register my Zelis provider portal?Go to www.zelispayments.com and click on “Get Started” 2. Click on “Provider Login” 3. Enter your Login credentials (if your new to Zelis, select “Sign up now!”) Follow the appropriate instructions given on the portal to start the enrollment process.
How does netWell work?netWell members share a common set of religious and ethical beliefs. The members contribute and share in each other’s eligible medical requests based on those same beliefs. We invite anyone who shares in our Statement of Religious and Ethical Beliefs to join our membership.
Is there a VA portal for providers?If you filed a claim with VA directly for Veteran care, you can check the status of your VA claim through the eCAMS Provider Portal (ePP). ePP is a reporting tool that allows registered users on demand access to claim status and line level adjudication information.
https://www.netwell.com/provider/
You have the option to view providers within our PHCS/MultiPlan network by visiting our website or going through your member portal. Provider Portal Click Here.
https://www.netwell.com/
netWell is a Healthcare sharing ministry committed to providing better care for all. Find out about healthcare sharing here!