Aflac Healthcare Providers: Secure Provider Direct Access Portal

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The Aflac Provider Portal offers healthcare professionals a streamlined platform for managing dental and healthcare claims efficiently. This comprehensive system provides dental and healthcare providers with direct access to essential claims processing and benefits information.

Official Resources

What Providers Can Do

Healthcare professionals using the Aflac Provider Portal can:

  • Submit claims electronically
  • Access benefit information
  • Process claims quickly
  • Receive direct deposit payments
  • Verify policyholder details

Claims Submission Options

Electronic Submission

  • Use Emdeon for electronic claims
  • Include Aflac’s payor number: 58066
  • Contact state ADA office for electronic filing software

Hardcopy Submission

Send typed claim forms to:

basic
Aflac Worldwide HeadquartersAttention: Claims Department1932 Wynnton RoadColumbus, GA 31999-7251

Required Claim Information

Providers must collect and submit:

  • Policyholder’s dental policy number
  • Policyholder’s complete name
  • Patient’s full name
  • Patient’s sex and date of birth
  • Relationship to insured
  • Treatment date
  • Specific tooth number
  • Surface or oral cavity area
  • ADA procedure code
  • Procedure charge
  • Patient’s Social Security number

Provider Network Details

The Aflac Dental Network includes:

  • General dentists
  • Periodontists
  • Orthodontists
  • Oral surgeons
  • Endodontists
  • Pediatric dentists
  • Prosthodontists

Network Characteristics

  • No network joining requirements
  • No precertification needed
  • No coordination of benefits
  • No deductibles
  • Fast claims processing (most claims processed within 4 days)

Provider Credentialing

Aflac ensures provider quality through:

  • Annual network reviews
  • Provider-to-insured ratio assessment
  • Regular provider recruitment
  • Comprehensive accreditation verification
  • Re-credentialing every three years

Support and Contact

For questions or assistance, contact:

  • Toll-free number: 1-800-99-AFLAC (1-800-992-3522)

Privacy and Security

  • Dependent children covered up to age 26
  • Direct deposit available for faster payments
  • Compliance with state laws and regulations

Unprovided Information

The sources do not provide specific details about:

  • Mobile app availability
  • Exact login process
  • Detailed security protocols

The Aflac Provider Portal offers a robust, efficient platform for healthcare providers to manage dental and supplemental insurance claims with minimal administrative burden.

Disclaimer: Information based on Aflac’s provider documentation as of August 2025.

FAQ

How do I contact Aflac dental?Please call our toll-free number 1-800-99-AFLAC (1-800-992-3522).

How to submit dental claims to Aflac?

File your claim with Aflac SmartClaim®:
  1. Access Aflac SmartClaim from MyAflac or the MyAflac Mobile app.
  2. Aflac SmartClaim guides you every step of the way.
  3. Upload required documents.

Is Aflac dental coverage worth it?

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What is Aflac supplemental dental insurance?… Supplemental Dental Insurance pays benefits directly to you (unless otherwise assigned) for a dental wellness procedure and X-rays at the dentist appointment

https://www.aflac.com/about-aflac/providers/dental-providers.aspx

Looking for Dental Insurance Providers? Aflac Dental provides benefits for periodic checkups and cleanings, x-rays, fillings, and more. Visit Aflac today.

https://www.aflac.com/about-aflac/providers/default.aspx

For information about Aflac Supplemental Dental and how to submit claims for your patients, please visit the dedicated dental providers page. Go to the

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