Healthcare providers navigating workers’ compensation claims need efficient, streamlined processes. The Travelers Insurance Provider Portal offers a comprehensive digital platform designed to simplify claim management, communication, and document submission for medical professionals.
Official Links
What Providers Can Do
The Travelers Provider Portal enables medical professionals to:
- Search for claim information
- Verify claim status
- Upload medical documents securely
- Access billing information
- Communicate with claims professionals
Key Portal Features
Secure File Upload
Providers can securely transmit:
- Medical bills
- Diagnostic reports
- Treatment documentation
- Injury-related paperwork
Virtual Visit Option
A real-time video communication tool that allows:
- Discussing injury details
- Confirming treatment requirements
- Connecting with claim professionals
- Medical case manager virtual attendance
Electronic Billing
Integrated eBilling options through partners:
- Jopari
- Data Dimensions
Accessing the Portal
Contact Information
Providers can reach Travelers through multiple channels:
- Provider Inquiry Center: 877.228.2758
- General Assistance: 1.800.238.6225
Claim Information Lookup
To find specific claim details, providers need:
- Claim number
- Date of injury
Privacy and Security
Travelers emphasizes secure communication:
- Encrypted document transmission
- Secure video call platforms
- Protected personal and medical information
Support Resources
State-Specific Information
Travelers provides state-specific workers’ compensation resources to help providers navigate regional requirements.
Unprovided Information
Some specific details were not available in the source documents, including:
- Exact login process
- Comprehensive feature list
- Detailed app download instructions
Customer Support
For immediate assistance, providers can contact:
- Provider Inquiry Center: 877.228.2758
- General Claims Support: 1.800.238.6225
The Travelers Provider Portal represents a robust digital solution for healthcare providers managing workers’ compensation claims, offering secure, efficient, and flexible claim management tools.
Disclaimer
Information current as of August 2025, based on Travelers Insurance online resources.
https://www.travelers.com/claims/check-your-claim-status
Get the most recent status on your Travelers auto, property, general liability, professional liability, surety bond, and workers compensation claims.
https://www.travelers.com/claims/manage-claim/workers-compensation-claim-process-for-providers
Virtual Visit is a real-time communication option that keeps you connected to Travelers via video call. The service offers a secure and effective way to discuss