Monarch, a dedicated mental health and intellectual/developmental disability (I/DD) services provider, offers patients a comprehensive online portal designed to streamline healthcare management and enhance patient engagement. The MyPortal platform provides a secure, convenient way for patients to interact with their healthcare services.

Official Portal Links

• Patient Portal Login: MyPortal Access
• Contact Number: (866) 272-7826

What Patients Can Do with MyPortal

Monarch’s MyPortal enables patients to:

• View and update personal information
• Request appointments
• Request medication refills
• Make bill payments
• Access personal health records

Access and Registration

For Existing Users

• Direct login through the patient portal

For New Users

• Call (866) 272-7826 to request a registration key
• Complete initial setup process with provided key

User Demographics

The portal supports care access for:

• Adults
• Adolescents (12-17)
• Children (3-11)

Supported Services

Monarch’s portal complements their comprehensive service offerings:

• Outpatient Therapy
• Community-Based Mental Health Services
• Residential Services for I/DD
• Day Programs
• Tailored Care Management
• Mobile Mental Health Clinic

Areas of Focus

The portal supports patients dealing with:

• Depression
• Anxiety
• Substance Use Disorders
• Intellectual/Developmental Disabilities
• Autism Spectrum Disorder

Privacy and Security

Monarch emphasizes patient confidentiality:

• Secure login process
• Protected health information management
• Compliance with healthcare privacy regulations

Customer Support

• Primary Contact: (866) 272-7826
• Administrative Office: 350 Pee Dee Avenue, Suite 101, Albemarle, NC 28001

Important Disclaimers

• Portal content does not constitute medical consultation
• Professional medical assessment recommended for diagnosis
• Consult certified medical professionals for specific health concerns

Accessibility

• Available in English and Spanish
• Responsive design for multiple devices

Additional Resources

• Newsletter signup for health and wellness tips
• Regular impact reports
• Ongoing community resources

Limitations and Notes

Some specific portal functionalities may require direct communication with Monarch’s support team. Patients are encouraged to call the provided contact number for comprehensive assistance.

Monarch’s MyPortal represents a modern, patient-centered approach to healthcare access, offering a streamlined, secure platform for managing mental health and developmental disability services.

Disclaimer: Monarch is a tax-exempt 501(c)3 organization committed to providing comprehensive healthcare support.