Mail Handlers Benefit Plan: Secure Provider Portal Access for Federal Employees

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The Mail Handlers Benefit Plan (MHBP) offers federal employees and postal service workers a comprehensive healthcare solution with advanced digital access through their member portal. This platform provides a streamlined, secure way to manage healthcare benefits, access important information, and interact with healthcare services efficiently.

Official Links

What is the MHBP Provider Portal?

The MHBP Provider Portal is a digital platform designed to empower members with comprehensive healthcare management tools. While specific portal details are limited in the provided sources, the website indicates multiple digital resources for members, including:

  • Access to plan information
  • Provider search capabilities
  • Prescription benefit management
  • Wellness program interactions

Who Can Use the Portal

The portal is specifically designed for:

  • Federal employees
  • Postal service workers
  • Retirees
  • Dependents with Medicare Advantage plans

Accessing the Portal

Members can access the portal through two primary methods:

  1. Aetna Member Website
  2. MHBP Member Hub

Login Requirements

  • Unique username
  • Password
  • Medicare Advantage ID (for some users)

Digital Tools and Applications

Mobile Apps

MHBP offers two key mobile applications:

  • Aetna Health® app
  • CVS Caremark® app

Key Portal Features

Provider Search

  • Find doctors, dentists, laboratories
  • Network healthcare provider lookup

Wellness Resources

  • Hello Heart (Hypertension care)
  • Hinge Health® (Back and joint care)
  • Teladoc Health® (Complete care)
  • AbleTo (Digital behavioral health)

Member Programs

  • Care Management program
  • Hearing discount program
  • Vision discount program

Privacy and Security

The portal emphasizes:

  • Secure login processes
  • Protected member information
  • Compliance with healthcare privacy standards

Customer Support

Support Channels:

  • Phone: 1-800-410-7778 (Federal Employees)
  • Phone: 1-833-497-2416 (Postal Service Employees)
  • TTY: 711
  • 24/7 support (except certain holidays)

Billing and Payments

While specific billing portal details are not explicitly outlined, members can:

  • View claims data
  • Access prescription benefit information
  • Interact with CVS Caremark® for pharmacy-related services

Unprovided Information

Some specific details about the provider portal’s exact functionalities are not comprehensively described in the available sources. Members are encouraged to contact MHBP directly for the most current and detailed information.

Additional Resources

  • Live webinar attendance
  • One-on-one consultations
  • Language assistance (multiple languages available)

The MHBP Provider Portal represents a robust digital platform designed to simplify healthcare management for federal and postal service employees. With comprehensive features, secure access, and multiple support channels, it offers a user-friendly approach to navigating health benefits.

Note: All information is current as of 2025 and based on MHBP’s official website sources.

FAQ

Is MHBP part of Aetna?

AI Overview
    • mhbp.com
      https://mhbp.com
      Home – MHBP Federal Health Plans
      ® MHBP is a worldwide health plan backed by the strength of the Aetna network. For over 60 years, MHBP has served all federal and postal service employees, and …

    • MHBP
      https://mhbp.com
      About Us – MHBP Federal Health Plans

    • OPM
      https://www.opm.gov
      Mail Handlers Benefit Plan brochure – OPM
      Introduction. This brochure describes the benefits of the Mail Handlers Benefit Plan (MHBP) under contract (CS1146) between The National Postal Mail Handlers Un…

Is the mail handler benefit plan a Medicare Advantage plan?MHBP and Medicare: A guide for MHBP retiree health and prescription drug plans. As an Aetna Medicare Advantage for MHBP Standard Option plan member, you have a suite of programs and services available at no extra cost to you.

What is the phone number for mail handlers benefit plan?For assistance in finding coverage, please contact us at 800-410-7778 or visit our website, www.MHBP.com.

Can any federal employee use MHBp?For more detail about definitions, limitations, and exclusions please refer to the Official Plan Brochure. A single annual $52 Associate Membership fee makes all MHBP plans available to all federal employees. They’ve treated us like family. It’s just been the right fit for us.”

https://mhbp.com/

MHBP is a worldwide health plan backed by the strength of the Aetna network. For over 60 years, MHBP has served all federal and postal service employees.

https://mhbppostal.com/member-website/

To view Medicare Advantage for MHBP, select ‘View your Medicare Plan’. · To view MHBP, select ‘View your plan offered through an employer, union or a trust’.

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