The National Association of Letter Carriers (NALC) Health Benefit Plan offers members comprehensive healthcare access through the Cigna HealthCare Open Access Plus (OAP) Network, providing a robust provider portal designed to streamline healthcare interactions and maximize member benefits.
Official Links
What Members Can Do
The provider portal enables members to:
- Locate network providers
- Compare hospitals
- Verify provider participation
- Access comprehensive network information
Network Coverage Details
The Cigna HealthCare OAP Network offers extensive coverage:
- 10,316 general acute care hospitals
- 25,046 healthcare facilities
- 4,589,748 specialists and primary care physicians
- 176 transplant facilities
- 535,278 mental health clinicians
- 7,638 mental health facilities
- 37,189 mental health clinics
Provider Directory Access
Members can locate providers through multiple channels:
- Online Provider Directory
- Phone Support: 855-511-1893 (Consumer Driven Health Plan)
- Phone Support: 877-220-NALC (6252) (High Option Plan)
Directory Search Tips
- Default search type: Family Doctor/Primary Care Physician
- Alternative: Change physician type to Specialist
- Use provided search tips for efficient navigation
Benefit Highlights
Network providers offer significant advantages:
- Maternity Benefits: 100% coverage
- Non-Maternity Admissions: 100% after $350 copayment
- Office/Outpatient Visits: $25 copayment
- Therapy Services: 85% benefit
- Professional Services: 85% benefit
- Laboratory Services: 100% coverage (LabCorp and Quest Diagnostics)
Hospital Comparison Tool
Members can utilize the Hospital Comparison tool to:
- Compare procedures
- Review average length of stay
- Analyze average costs
- Make informed healthcare decisions
Important Disclaimer
Provider directory listings do not guarantee:
- Covered provider status
- Service coverage under the NALC Health Benefit Plan
Members should refer to:
- Official brochure RI 71-009
- Contact NALC Health Benefit Plan for detailed information
Privacy and Accreditation
The network is accredited by:
- National Committee for Quality Assurance (NCQA)
Additional Resources
Members can access:
- Cost Estimator Tool
- Health Assessment
- Member Rights Information
- Fraud, Waste, and Abuse Reports
Unprovided Information
The following details were not explicitly available in the source documents:
- Specific mobile app download instructions
- Detailed login process
- Comprehensive billing portal features
The NALC Health Benefit Plan’s provider portal, powered by Cigna, offers members a comprehensive, user-friendly platform to manage healthcare needs with extensive network coverage and valuable resources.
Note: All information is current as of the 2025 plan year and subject to change. Always verify details with the official NALC Health Benefit Plan resources.
FAQ
Is NALC insurance Cigna?
Is there a Cigna Medicare provider portal?Availity Essentials is now Cigna Healthcare® Medicare Advantage’s provider portal. Cigna Healthcare® Medicare Advantage is always looking for ways to simplify business processes and improve your online experience, giving you access to the information and tools you need most.
Is NALC a government insurance?The NALC Health Benefit Plan is a Union-owned, Union-run provider of premium health benefits for active and retired Letter Carriers and employees of the federal government.
Who owns NALC Health Insurance?The NALC Health Benefit Plan is owned by letter carriers and built for letter carriers.
https://www.nalchbp.org/high-option-plan/providers/cigna
Member Login/Register Information for Providers. M. Home · About Us · Postal Plans · Federal Plans · Member Resources · Contact Us · Search
https://www.nalchbp.org/consumer-driven-health-plan/providers/cigna
Member Login/Register Information for Providers. M. Home · About Us · Postal Plans · Federal Plans · Member Resources · Contact Us · Search