The Imperial Health Plan (IHP) Provider Portal represents a comprehensive digital platform designed to streamline healthcare administrative processes for medical professionals. This secure online portal offers healthcare providers efficient tools for managing patient information, claims, and authorization requests.
Official Links
- Provider Portal: https://providerportal.imperialhealthplan.com/
- EZ-NET Login: https://portal.imperialhealthholdings.com/EZ-NET60/Login.aspx
What Providers Can Do
Healthcare professionals utilizing the Imperial Health Plan Provider Portal can:
- Check member eligibility
- Submit claim status inquiries
- Review explanation of payments
- Submit documents securely
- Check authorization status quickly
- Search diagnosis and procedure codes
- Access batch authentication searches
- Process claims transactions
Who Can Use the Portal
The portal serves providers associated with:
- Imperial Health Holdings Medical Group (IHHMG)
- Imperial Health Plan of California (IHPC)
- Imperial Insurance Companies
- Lone Star Medical Group
- Health Cosmos networks in New Mexico, Arizona, and Nevada
Accessing the Portal
Login Requirements
- Compatible browsers: Chrome, Firefox, Edge
- Recommended: Avoid Internet Explorer
- Note: Always consult IT department before browser upgrades
Privacy and Security
The portal maintains rigorous confidentiality standards:
- Complies with HIPAA regulations
- Protects patient health information (PHI)
- Follows CMS regulations
- Requires confidentiality agreement for all users
- Ensures secure document management
Confidentiality Commitment
- All utilization management documents are confidential
- Protected under state and federal laws
- Identifiable patient information managed according to approved privacy policies
Support and Assistance
Utilization Management Support
- Medical Director available 24/7
- Contact: David Liu, MD
- Phone: (626) 545-1254
Hours of Operation
- Business Hours: 8:00 AM – 5:00 PM (Monday-Friday)
- After-hours: On-call staff available
Communication Channels
- Email: [email protected]
- Fax: (626) 283-5021
- TDD/TTY: 711 Telecommunications Relay Service
Additional Support Resources
Language Assistance
- Available for discussing utilization management issues
Fraud Reporting
- Email: [email protected]
- Phone: (626) 838-5100
- Toll-Free: (800) 497-5509
Recent Updates
Behavioral Health Policy Change
Starting September 1, 2024:
- Members no longer require PCP referral for behavioral health services
- Lucet Health manages behavioral health authorization
- Authorization requests can be submitted electronically or by fax
Compatibility and Technical Notes
- Supports Chrome, Firefox, and Edge browsers
- Recommends IT consultation before browser upgrades
- Provides comprehensive search capabilities for providers
Unprovided Information
The following details were not explicitly available in the source documents:
- Specific mobile app download instructions
- Detailed login process
- Exact registration procedures for new users
The Imperial Health Plan Provider Portal offers a secure, comprehensive platform enabling healthcare professionals to efficiently manage patient information, claims, and administrative tasks with robust privacy protections.
FAQ
What is the phone number for the Imperial health Plan?Imperial Health Plan of California, Inc. The Member Services Department can be reached at 1-800-838-8271, TTY: 711. We are open October 1 – March 31: Monday – Sunday from 8:00 am PST.
What are the two most common health insurance plans?Some popular health insurance policy options are:
Preferred provider organization (PPO) plans. Health maintenance organization (HMO) plans.
Who owns Imperial health?
-
Imperial Health Holdingshttps://imperialhealthholdings.comImperial Health Holdings Medical GroupJul 20, 2023 — Imperial Health Holdings Medical Group was founded in 2013, by Dr. Paveljit Bindra, CEO, who is an Internal Medicine, Cardiovascular Disease and Ele…
Does Imperial health have an app?As a member of IMPERIAL you can soon use new apps to see your health info. This helps you manage your health better and helps researchers learn more. Remember, IMPERIAL does not have all your info, so talk to your doctor too.
https://providerportal.imperialhealthplan.com/
IHP Broker Application. Imperial Provider Portal Login. Email address. Password. Login. Forgot your password? Sign Up.
https://portal.imperialhealthholdings.com/EZ-NET60/Login.aspx
Welcome to the Auth Submission and Claim Inquiry portal for: Check eligibility, claim status, explanation of payment, submit documents securely.