The CareAffiliate® is Select Health’s dedicated preauthorization tool designed to streamline administrative processes for healthcare providers. This comprehensive online platform offers efficient management of authorization requests and critical healthcare documentation.
Official Links
- Select Health Provider Portal: https://selecthealth.org/providers/preauthorization/care-affiliate
- Provider Access Point: Available through Select Health’s secure portal
What Providers Can Do
Healthcare professionals using CareAffiliate® can:
- Submit preauthorization requests online
- View existing authorization statuses
- Access automatic review processes for select services
- Manage care plans efficiently
Access Requirements
Login Process
- Requires access to Select Health’s secure Provider Portal
- Providers must complete initial registration
- Contact: [email protected] for access support
Key Features
Upcoming Changes
Beginning September 15, 2025, Select Health will transition to a new Preauth & Care Plan Tool:
- CareAffiliate will remain in view-only mode
- Existing requests will be accessible for 3 months post-transition
- Providers encouraged to register early to avoid disruptions
Automatic Review Process
- Several services qualify for automatic evaluation
- Reduces time needed for manual review
- Streamlines authorization workflow
Training and Resources
Select Health offers comprehensive support:
- Training materials available online
- Quick guide downloadable from provider portal
- Request type lists
- Authorization status guides
Supported Regions
CareAffiliate serves providers in:
- Utah
- Idaho
- Nevada
- Colorado
Privacy and Security
Access Security
- Requires secure login
- Protected through Select Health’s Provider Portal
- Compliance with healthcare data protection standards
Support Options
Contact Information
- Provider Services: 800-538-5054
- Email Support: [email protected]
System Requirements
While specific technical requirements aren’t detailed, providers will need:
- Internet connection
- Compatible web browser
- Registered Provider Portal account
Important Dates to Remember
- September 15, 2025: New Preauth & Care Plan Tool launch
- Subsequent 3 months: CareAffiliate view-only access
Recommendations for Providers
- Register for Provider Portal early
- Complete training materials
- Familiarize yourself with new tool before transition
- Keep contact information updated
Unprovided Information
Details not explicitly specified in source documents:
- Specific mobile app availability
- Exact system compatibility requirements
- Detailed login screen process
CareAffiliate represents Select Health’s commitment to providing efficient, secure preauthorization tools for healthcare providers across multiple states.
Disclaimer: Information accurate as of August 2025, based on Select Health’s published resources.
FAQ
How do I contact care affiliates?Contact the Help Desk (available 24/7) at either 800-442-7979 or [email protected]. Describe the error message you’re receiving. If using email, send screenshots of the error and explain in what area of CareAffiliate the error occurred.
Is there a provider portal for Tricare West?Availity Essentials is TriWest’s secure portal for submitting transactions for TRICARE West Region beneficiaries. Register now with Availity to access important applications, resources and training information.
What is the phone number for care affiliate support?For current preauthorization lists, please review the applicable certificate of coverage. For questions, contact Member Services at 800-538-5038.
https://selecthealth.org/providers/preauthorization/care-affiliate
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