Healthcare providers need efficient, secure, and streamlined tools to manage patient information, verify eligibility, and process claims. The Sendero Health Plans Provider Portal offers a comprehensive digital platform designed to simplify administrative tasks and enhance provider-payer interactions.
Official Portal Links
- Provider Portal Login: https://senprovider.eixsys.com/
- Sendero Providers Page: https://senderohealth.com/providers/
What Healthcare Providers Can Do
The Sendero Health Plans Provider Portal empowers healthcare professionals with critical functionalities:
Eligibility Verification
- Instantly verify patient membership status
- Check coverage details
- Confirm copayment, coinsurance, and deductible amounts
- Review benefit prior authorization requirements
Authorization Management
- Submit online authorization requests
- Track existing authorizations
- Inquiry about authorization status using billing provider Tax ID
Claims and Payment Tracking
- Check claims status for past 3 years
- Download claims in Excel format
- Access Explanation of Payment (EOP)
- View payment dates and check numbers
User Roles and Access
The portal supports multiple user roles with specific access levels:
- Organization Admin: Create and manage user accounts
- Practice Admin: Manage specific location settings
- Front Desk: Basic patient interaction capabilities
- Clinical Staff: Access patient clinical information
- Billing Staff: Monitor claims status
- Third-Party Agents: Limited portal access
Registration Process
For Practice Administrators
- Visit https://senderohealth.com/providers/
- Click “Provider Portal Login”
- Complete online registration
- Get approval from Sendero Health Plans provider network team
Additional User Account Creation
- Practice administrators must create and assign roles for additional users
- Individual staff members cannot self-register
Privacy and Security
Sendero Health Plans ensures:
- HIPAA compliance
- Secure data exchange
- Role-based access control
- Protected patient information management
Customer Support
For assistance, providers can contact:
- Email: [email protected]
- Customer service during business hours
Key Features Highlights
- 24/7 access to patient information
- Real-time eligibility verification
- Streamlined authorization processes
- Comprehensive claims management
- User-friendly interface
Upcoming Changes
Effective July 1, 2025, Sendero is introducing:
- New affiliated insurance entity: Access to Care Health Plan (ACHP)
- Separate provider portal for CHAP Expansion members
- Consistent login credentials across platforms
Important Considerations
- Eligibility verification is not a guarantee of payment
- Final benefits determined upon claim submission
- Always check current coverage details before services
Recommendations for Providers
- Complete eligibility checks before scheduled appointments
- Maintain updated portal credentials
- Regularly review preauthorization lists
- Utilize provided tools and resources
The Sendero Health Plans Provider Portal represents a robust, secure platform enabling healthcare providers to efficiently manage patient interactions, streamline administrative tasks, and focus on delivering quality care.
Disclaimer: Information accurate as of August 2025. Always verify current portal features and access methods.
https://senderohealth.com/providers/
New Provider Portal. Skip the wait! Register now for the NEW Sendero Provider Portal to verify unlimited claims, authorizations, and eligibility 24/7.
https://senderohealth.com/files/Sendero%20Provider%20Portal%20User%20Guide.pdf
➢ Click on “For Providers” menu then. Portal. ➢ On the provider page click on Provider. Portal Login button under Provider. Portal section.