The Provider Portal is a critical digital platform designed to streamline communication, information access, and administrative tasks for healthcare providers working with Partners Health Plan. This secure online system enables authorized medical professionals to efficiently manage patient care, access critical information, and submit necessary documentation.
Official Links
- Partners Health Plan Provider Portal: https://phpcares.org/provider-portal
- Partners Tailored Plan ProviderCONNECT: https://www.partnersbhm.org/tailoredplan/providers/providerconnect/
What Is the Provider Portal?
The Provider Portal offers authorized users comprehensive access to patient care and treatment information through multiple integrated systems:
Key Portal Options
-
HealthSmart Provider Portal
- Handles claim searches
- Provides eligibility information
- Offers participant ID card copies
- Delivers benefit information
-
Medisked Provider Portal
- Manages Life Plan details
- Facilitates care coordination
- Enables Interdisciplinary Team (IDT) meeting sign-offs
Who Can Use It
Healthcare providers who are:
- Authorized network members
- Registered with Partners Health Plan
- Seeking to manage patient care and administrative tasks
How to Access
Providers can log in through dedicated portals:
- HealthSmart Provider Portal
- Medisked Provider Portal
Authentication Requirements
- User ID
- Password
- Potential Multi-Factor Authentication
Features and Services
Providers can accomplish multiple tasks, including:
- Claim submissions
- Patient eligibility verification
- Care coordination tracking
- Treatment plan management
- Accessing patient ID information
Customer Support
Provider Assistance Contact:
- Phone: (855) 747-5483
- TTY: 711
- Hours: 8am-8pm, 7 days a week
HealthSmart Provider Portal Help Desk:
- Phone: 1-800-638-0968
Privacy and Security
The Provider Portal emphasizes:
- Secure login procedures
- Multi-factor authentication
- Compliance with healthcare data protection regulations
- Limited access based on user credentials
Unprovided Information
Some specific details were not explicitly available in the source documents, such as:
- Exact mobile app availability
- Detailed login procedure steps
- Comprehensive list of all portal features
Additional Resources
Providers can access portal documentation:
- HealthSmart Portal Instructions
- Multi-Factor Authentication Guide
- MediSked Portal User Guide
- Online Clearing House Portal Instructions
The Partners Health Plan Provider Portal represents a comprehensive digital solution for healthcare professionals, offering secure, efficient access to critical patient care and administrative information.
Pro Tip: Always ensure you have the most current login credentials and familiarize yourself with the portal’s specific guidelines and features.
https://phpcares.org/provider-portal
The Provider Portals allow authorized users to access information about their patient’s care and treatment. Log in to the appropriate PHP Provider Portal
https://www.partnersbhm.org/tailoredplan/providers/providerconnect/
ProviderCONNECT is the Partners Tailored Plan secure provider portal. Providers will be given a login to ProviderCONNECT when they join the network.