Health First Health Plans offers a comprehensive Provider Secure Portal designed to streamline administrative processes and enhance communication between healthcare providers and the health plan network. This portal provides healthcare professionals with a centralized platform to manage critical administrative tasks efficiently and securely.
Official Portal Link
What Providers Can Do
The Health First Provider Portal empowers healthcare professionals with essential tools and features:
- Member Eligibility Verification
- Authorization Requirement Reviews
- Electronic Payment Setup
- Claims Management
- Staff Invitation and Permission Management
Account Registration Process
Requirements for Account Setup
To create an account, providers will need:
- Provider’s National Provider Identifier (NPI)
- Tax Identification Number (TIN)
- Medical License Number
- Office Address
- Office Name/Facility Details
- Verified Email Address
Verification Methods
Option 1: Instant Access
- Requires at least two claims on file from the last 90 days
- Prompt to enter claim details:
- Claim ID
- Paid Date
- Amount Paid
- Check Number
Option 2: Manual Verification
- For providers without sufficient claim history
- Receive verification call within 3-5 business days
Key Registration Steps
-
Initial Registration
- Click “Get Started”
- Enter email and password
- Complete organizational information
-
Email Verification
- Receive verification email
- Click verification link
-
Organizational Management
- Invite staff members
- Assign team permissions
- Regulate access levels
Privacy and Security
Verification Protocols
- Strict information validation
- Two-verification methods
- Confirmation of network status
Terms and Conditions
- Mandatory agreement to:
- Terms of Service
- Privacy Policy
- Organization Managers represent entire organization
Support and Accessibility
Contact Options
- Email verification support
- 3-5 business day response for manual verification
- Dropdown menu for staff invitations
Unprovided Information
The following details were not specified in the source document:
- Specific technical support contact numbers
- Exact portal URL
- Detailed troubleshooting procedures
- Comprehensive feature list
The Health First Provider Portal represents a secure, efficient platform designed to simplify provider interactions, enhance administrative workflows, and maintain robust privacy standards.
Disclaimer
Information is based on the provided source document and may be subject to updates by Health First Health Plans.
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FAQ
Is First health part of Aetna?The parent company of First Health Network is Aetna Inc., which is a part of CVS Health.
Is Healthfirst an insurance carrier?Access to Care
Coverage is provided by Healthfirst Health Plan, Inc. or Healthfirst Insurance Company, Inc. (“Healthfirst”). Healthfirst Medicare Plan has HMO and PPO plans with a Medicare contract. Our SNPs also have contracts with the NY State Medicaid program.
Is Healthfirst and Medicaid the same thing?Healthfirst at a Glance – Signature (HMO)
The plan is designed for individuals who don’t qualify for programs that help pay Medicare costs, like Extra Help or Medicaid.
Is Healthfirst NY a Medicaid plan?A Medicaid plan with a $0 monthly plan premium and low or no copays for doctor visits, lab tests, hospitalization, and more.
https://hf.org/health-first-health-plans/providers/providers-secure-portal
Your provider portal enables you to verify member eligibility, review authorization requirements, set up electronic payments, and more.
https://hfproviderportal.org/
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