Old Surety Life Insurance Company, an Oklahoma-based insurance provider operating since 1932, offers healthcare providers a dedicated platform for managing policyholder information and claims. This article explores the essential features and capabilities of the Old Surety Life provider portal.
Official Links
- Providers Page: https://oldsurety.com/providers.html
- Company Website: https://www.oldsurety.com/
What Providers Can Do
Based on the available information, healthcare providers using the Old Surety Life portal can:
- Verify policyholder benefits
- View Explanation of Benefits (EOB)
- Check claim status
- Look up checks and Electronic Funds Transfer (EFT) information
Pre-Certification Requirements
Important Note: Old Surety Life does not require pre-certification. The company follows standard Medicare guidelines for claims processing.
EFT Enrollment Status
Current Status: Old Surety is temporarily not accepting new EFT enrollments. The company is in the process of transferring claim payment administration to Zelis Healthcare.
Provider Notification
- Providers will be notified when they can contact Zelis to set up EFT payments
Privacy and Security
The portal provides access to critical documents:
- Privacy Notice
- HIPAA Notice of Privacy Practices
- Authorization for Release of Protected Information
Customer Support
While specific contact details are not provided in the source documents, the company emphasizes its customer-centric approach:
- Family-oriented service
- Direct human customer support
- No automated button navigation
Unprovided Information
The following details are not available in the source documents:
- Specific login procedures
- Detailed portal features
- Mobile app availability
- Comprehensive support contact information
Key Takeaways
Old Surety Life Insurance Company offers a provider portal designed to streamline:
- Benefits verification
- Claim status tracking
- Payment information management
Compliance and Guidelines
Providers should note:
- Medicare guidelines are strictly followed
- EFT enrollment is currently paused
- Zelis Healthcare will manage future payment administrations
Recommendations for Providers
- Stay informed about upcoming Zelis transition
- Review available privacy documentation
- Prepare for potential changes in EFT processes
While the Old Surety Life provider portal offers essential services, healthcare providers should anticipate potential changes during the ongoing administrative transition to Zelis Healthcare.
Disclaimer: Information is current as of the website’s last update in 2019. Providers are advised to confirm the most recent details directly with Old Surety Life Insurance Company.
Additional Resources
- Medicare Information
- Claims Forms
- Privacy Documentation
© 2023 Analysis based on Old Surety Life Insurance Company public documents
FAQ
What happened to Surety Life Insurance Company?The Company cedes all in-force business to Everlake Life Insurance Company (“Everlake” formally known as ALIC) who also administers this business for the Company.
Who is the parent company of Old Surety?Old Republic International Corporation is our Parent Company.
Is surety life insurance legit?If you are looking for a trusted insurance provider with a long history of providing quality products and services, Old Surety Life Insurance Company is an excellent choice.
How do I contact the Surety life insurance company?Get In Touch With Us. Call Surety Life at 1-800-232-3979, or complete the form below and you will be contacted as soon as possible.
https://oldsurety.com/providers.html
Thank you for selecting the Old Surety Life lnsurance Company website for policyholder eligibility and claim status information.
https://www.oldsurety.com/
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