Connecticut Medical Assistance Program: Secure Provider Access Portal

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The Connecticut Department of Social Services (DSS) Medical Assistance Program provides a specialized web portal designed to streamline healthcare provider interactions, offering secure and efficient access to critical medical assistance program resources.

Official Portal Links

Who Can Use the Portal

The secure web portal is exclusively intended for:

  • Healthcare Providers
  • Trading Partners/Billing Agents
  • Labelers/Drug Manufacturers
  • Designated Organizational Clerks

Key Portal Features

Provider Services

The portal offers comprehensive services including:

  • Provider Enrollment
  • Provider Re-Enrollment
  • Provider Enrollment Tracking
  • Provider Matrix
  • Provider Search
  • Drug Search
  • Fee Schedule Downloads

Eligibility and Claims

Providers are responsible for:

  • Obtaining client eligibility verifications
  • Completing claims according to submission requirements
  • Complying with state and federal regulations

Access and Login

Login Requirements

  • User ID (maximum 20 characters)
  • Password
  • Personal Identification Number (PIN)

Login Options

  1. First-time users: Click “setup account”
  2. Forgotten password: Use “reset password” button

Provider Responsibilities

Providers must:

  • Abide by provider agreement terms
  • Comply with applicable state and federal laws
  • Maintain professional standards and ethics
  • Meet Connecticut Medical Assistance Program participation requirements

Customer Support

Provider Assistance Center

  • Primary Phone: 1-800-842-8440
  • TTY/TDD Line: 1-866-604-3470

Privacy and Security

The portal emphasizes secure access, ensuring that sensitive healthcare and billing information remains protected for authorized users only.

Additional Resources

The portal provides supplementary resources such as:

  • HIPAA information
  • Training publications
  • Electronic Visit Verification
  • Telehealth Information
  • Archived Information

Potential Consequences

Failure to comply with program regulations may result in:

  • Discontinuation of program participation
  • Potential reimbursement restrictions

Unprovided Information

The following details were not explicitly available in the source documents:

  • Specific mobile app download instructions
  • Detailed login process screenshots
  • Comprehensive feature list beyond overview

Contact and Support

For additional information or assistance, providers can:

  • Call the Provider Assistance Center
  • Explore the comprehensive web portal
  • Subscribe to email updates for the latest program information

Disclaimer: This information is based on the Connecticut Department of Social Services Medical Assistance Program’s official portal documentation as of the current date.

FAQ

What is Connecticut’s Medicaid called?The Medicaid programs in Connecticut are HUSKY A, HUSKY C and HUSKY D. Individuals may meet Medicaid eligibility requirements in a number of ways.

Does Medicaid have a portal?Our portal makes it easy to find what you need in just a few clicks. All members of Health Partners Plans Medicaid have access to the portal. Members with an existing account will need to re-register. We apologize for the inconvenience, however, this enables us to provide the best experience possible.

How do I contact Connecticut Medicaid?

How to Contact Us
  1. Call 1-866-492-5276 for:
  2. If you are already a HUSKY Health member …
  3. If you are a Health Care Provider…
  4. To contact HUSKY Health by email:

How do I contact Medicaid provider enrollment in CT?Providers may contact the Provider Assistance Center at 1-800-842-8440. An alternate TTY/TDD line is also available at 1-866-604-3470. Logging in for the first time? Forgot your password?

https://www.ctdssmap.com/ctportal/Provider

Providers are responsible for obtaining client eligibility verifications and completing claims according to claim submission requirements.

https://www.ctdssmap.com/ctportal/Provider/Secure-Site

The Connecticut Department of Social Services Medical Assistance Program secure Web site is intended for providers, trading partners/billing agents.

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