The EXL Health Provider Portal offers healthcare providers a streamlined, secure platform for uploading and managing medical records during audit processes. Designed to simplify complex medical record submissions, this portal provides a trusted, efficient solution for healthcare professionals seeking to respond to medical record requests quickly and accurately.
Official Links
- Provider Portal: https://exlhealthproviderportal.exlservice.com/
- Medical Records Submission Guide: https://www.exlservice.com/how-to-send-medical-records
What is the EXL Health Provider Portal?
The portal is a specialized digital platform that enables healthcare providers to:
- Upload medical records for audit purposes
- Submit documents securely
- Manage multiple audit requests
- Ensure compliance with medical record submission guidelines
Who Can Use the Portal?
The portal is designed for:
- Hospitals
- Pharmacies
- Healthcare providers
- Medical record administrators
Access and Authentication
Login Process
- Navigate to the provider portal website
- Enter username and email address
- Input the unique reference key from the medical record request
- Complete multi-factor authentication
Key Authentication Requirements
- Reference key (16 characters, hyphen-separated)
- Valid email address
- Additional verification using claim-related information
Key Features
Document Upload Specifications
- Supported file formats: PDF
- Pharmacy records: JPG/JPEG and PDF
- Maximum file size and type restrictions apply
Submission Guidelines
- Separate medical records and invoices
- Include 2D barcode page as first document page
- Use specific naming conventions
- Reference keys expire after 120 days
Submission Methods
Primary Options
- Provider Portal (Preferred Method)
- SFTP Site
- Paper Copies (US Mail/UPS/FedEx)
Security and Compliance
- Multi-factor authentication
- Encrypted file transfers
- Secure document management
- Compliance with healthcare data protection standards
Customer Support
Contact Information
- Phone: 833-717-0378 (Press 0)
- Email: [email protected]
Additional Support Features
- User manual
- FAQ section
- Chat support
- Feedback mechanism
Limitations and Considerations
- Reference keys valid for 120 days
- Strict file format requirements
- Manual verification of uploaded documents
Privacy Notice
The portal is provided with the understanding that it will be:
- Used responsibly
- Maintained confidentially
- Exclusively for uploading medical records
- Supporting claims selected for audit
Compatibility
Recommended browsers:
- Microsoft Edge
- Google Chrome
Unprovided Information
Some details not explicitly covered in the source documents include:
- Detailed pricing
- Specific technical requirements
- Comprehensive user training materials
The EXL Health Provider Portal represents a modern, secure solution for healthcare providers to manage medical record submissions efficiently. By following the platform’s guidelines, providers can streamline their audit response process and maintain high standards of document management.
Disclaimer: Information accurate as of August 2025. Always verify current procedures with EXL Health directly.
FAQ
Is EXL an insurance company?Exlservice Holdings, Inc. is a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others.
How do I contact EXL?New York, NY 10022 Phone: (877) 285-2174 E-mail: [email protected] Website: www.exlservice.com Description: At EXL, we’re experts in more than analytics, operations management, and technology. We’re experts in you, and your industry.
What is the UHC provider portal?Welcome new users. The UnitedHealthcare Provider Portal is the secure place where we work together seamlessly 24/7/365 for accessing patient and practice-specific information including: Eligibility and benefits. Claims. Prior authorizations.
Is EXL a legit company?EXL Service is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB’s vetting process.
https://exlhealthproviderportal.exlservice.com/
Login to upload documents. Hospital (Or) Pharmacy (Or) Provider (Or) Your Name Username Email Address Email Please enter a valid Email Address.
https://www.exlservice.com/how-to-send-medical-records
Provider Portal (Preferred Method) · 1) Click on https://exlhealthproviderportal.exlservice.com/ link from the Internet Explorer or Chrome browser. · 2) You will