The Alliance Health Provider Portal represents a significant advancement in streamlining healthcare provider interactions, offering a comprehensive digital platform designed to enhance efficiency and communication for medical professionals.
Official Links
- Provider Central: https://www.alliancehealthplan.org/providers/
- Provider Portal Update Announcement: https://www.alliancehealthplan.org/provider-updates/the-alliance-health-provider-portal-is-here/
What is the Alliance Health Provider Portal?
The Alliance Health Provider Portal is a centralized digital platform that provides healthcare providers with a single sign-on (SSO) system for accessing multiple applications and resources. Launched in May 2022, the portal offers:
- Unified access to Alliance Health applications
- Easy-to-use dashboard
- Enhanced security features
- Streamlined provider management
Key Features
Single Sign-On (SSO)
Providers can now access all authorized applications using:
- One username
- One password
- Centralized dashboard
Application Access
The portal provides access to:
- Alliance Claims System (ACS)
- Provider network resources
- Authorization submissions
- Claims and billing information
Who Can Use the Portal?
The portal is designed for:
- Healthcare providers
- Medical practitioners
- Prescribers
- Network-enrolled professionals
Access and Login Process
Initial Setup
- Clear browser cache
- Receive activation email from Alliance Health
- Complete account activation within 30 days
- Reset password
- Log in to the provider portal
Security and Privacy
The Alliance Health/Okta platform offers:
- Enhanced security protocols
- Potential future multi-factor authentication
- Secure access to sensitive healthcare information
Customer Support
Provider Support Helpdesk
- Phone: 855-759-9700
- Hours: Monday-Saturday, 7 a.m. to 6 p.m.
- Email: [email protected]
Important Considerations
Browser Compatibility
- Clear browser cache before first login
- Use recommended modern web browsers
Upcoming Changes and Updates
Medicaid Rate Changes
- Effective October 1, 2025
- Potential impact on provider reimbursement rates
Unprovided Information
Some details not explicitly mentioned in the source documents include:
- Specific mobile app availability
- Detailed step-by-step login instructions
- Comprehensive list of all portal features
The Alliance Health Provider Portal offers a modern, secure, and efficient platform for healthcare providers to manage their professional interactions, claims, and resources.
Additional Resources
- Provider Portal User Guide (mentioned but link not provided)
- Claims and Enrollment Guide (Fiscal Year 2025-2026)
- Provider Network Assignments Documentation
Note: Providers are encouraged to review the official documentation and contact Alliance Health support for the most current and detailed information.
FAQ
How do I find a provider on Alliance health?If you are a member or recipient and need help finding a provider or understanding the options available to you, call Member and Recipient Services at 800-510-9132. To find a provider in our directory you can search by name for a specific person, practice or browse by a specific type of care (specialty).
Is Alliance health NC Medicaid?About Alliance Health
We operate one of North Carolina’s Behavioral Health and Intellectual/Developmental Disabilities (BH/IDD) Tailored Plans, and also serve NC Medicaid Direct beneficiaries in our region.
Who is the owner of Alliance Healthcare?
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Wikipediahttps://en.wikipedia.orgAlliance Healthcare – WikipediaIn June 2021 AmerisourceBergen acquired Alliance for $6.275 billion in cash.
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Cencora, Inc. – Investor Relationshttps://investor.amerisourcebergen.comCencora, Inc. – AmerisourceBergen Completes Acquisition of Alliance Healthcare BusinessesJun 2, 2021
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Fierce Healthcarehttps://www.fiercehealthcare.comWalgreens closes $6.3B sale of Alliance Healthcare to AmerisourceBergen | Fierce Healthcare
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Alliance Healthcarehttps://www.alliance-healthcare.comAmerisourceBergen and Walgreens Boots Alliance announce strategic transaction | Alliance Healthcare
Is Health Alliance a PPO?Exclusively designed to your needs and budget, plans include four Alliance Select PPO options, four Blue Access HMO options, and a qualified high-deductible health plan (QHDHP). Extras such as BeWell 24/7, Advanced Care, Blue365, and myWellmark, mean employees get more from their health care benefits.
https://www.alliancehealthplan.org/providers/
Provider Central consolidates our provider-focused public information and resources into this section of the Alliance Health website. No login is needed.
https://www.alliancehealthplan.org/provider-updates/the-alliance-health-provider-portal-is-here/
You now have an easier, faster, and more secure way to log in to the Alliance Claims System and to other provider applications that are supported by Alliance