The Mount Carmel MediGold Provider Portal is a comprehensive digital platform designed to empower healthcare providers with efficient tools and resources for managing patient information and streamlining administrative processes.
Official Links
- Provider Portal: https://authportal.medigold.com/
- Provider Resources: https://www.thpmedicare.org/mount-carmel/for-providers
What Is the Provider Portal?
The Provider Portal is a secure online platform that enables healthcare professionals to:
- Verify patient eligibility
- View claims history
- Check payment status
- Securely message Provider Services team
Who Can Use It
The portal is exclusively available to:
- Registered providers in the Mount Carmel MediGold network
- Healthcare professionals seeking to manage patient interactions
- Providers with active credentials and permissions
Access and Login
Login Requirements
- Active provider credentials
- JavaScript enabled in browser
- Cookies enabled
- Registered with Mount Carmel MediGold network
Important Note: Users must ensure browser settings allow JavaScript and cookies to access the portal successfully.
Key Features and Services
Provider Administrative Capabilities
- Patient eligibility verification
- Claims management
- Payment status tracking
- Secure messaging
- Access to essential provider documentation
Additional Resources
- Provider Administrative Manual
- Monthly “Provider Update” newsletter
- Downloadable provider forms
- Medicare manuals and guides
Privacy and Security
Mount Carmel MediGold emphasizes robust security measures:
- Secure login process
- Encrypted communication
- Compliance with healthcare data protection standards
- Limited access based on professional credentials
Customer Support
Provider Services Support:
- Phone: 1-800-991-9907
- TTY: 711
- Fax: 1-833-900-0607
- Hours: 8 a.m. to 5 p.m. (Eastern time)
- Monday through Friday
- Lunch break: 12 to 1 p.m.
Billing and Payments
While specific billing details are not explicitly outlined in the available documentation, providers can likely:
- Track payment status
- View claims history
- Access billing-related forms and resources
Unprovided Information
Some details not explicitly confirmed in source documents include:
- Detailed login process steps
- Specific security protocol specifics
- Comprehensive feature list
- Mobile app availability
Joining the Network
For providers not currently in the Mount Carmel MediGold network, the organization encourages network expansion and offers opportunities to join.
The Mount Carmel MediGold Provider Portal represents a robust digital solution for healthcare providers, offering streamlined administrative tools, secure communication channels, and comprehensive resource access.
Disclaimer
Portal features and availability are subject to change. Providers should always confirm current details directly with Mount Carmel MediGold.
Last Updated: 03/31/2025
FAQ
What type of insurance is MediGold?MediGold is a Medicare Advantage organization with a Medicare contract. Enrollment in MediGold depends on contract renewal. Medicare beneficiaries may also enroll in MediGold through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.
What is the phone number for MediGold provider services?For any issues with log into the MediGold Provider Authorization portal, please contact the Provider Service Center at 800-991-9907. For questions surrounding previously submitted authorizations, please contact Health Services at 800-240-3870.
Who is the parent company of MediGold?MediGold is owned and operated by Mount Carmel Health Plan, Inc., a subsidiary of Mount Carmel Health System.
How do I check the status of my MediGold claim?Please contact Mount Carmel MediGold’s Provider Services Team at 1-800-991-9907 with any questions. Claims status inquiries can be obtained by accessing our Provider Portal. Providers could experience delays in claims processing if a claim is not completed correctly.
https://authportal.medigold.com/
Sign in with your existing account MediGold is a not-for-profit Medicare Advantage plan that serves seniors and other Medicare beneficiaries. Founded in 1997,
https://www.thpmedicare.org/mount-carmel/for-providers
Provider Portal Verify eligibility, view claims history and payment status, and message our Provider Services team securely.