The Central California Alliance for Health (CCAH) Provider Portal offers healthcare professionals a comprehensive online platform designed to streamline administrative processes and enhance provider-network interactions. This digital tool provides quick and efficient access to critical medical management resources.
Official Links
- Provider Portal: https://thealliance.health/for-providers/provider-portal/
- Login Portal: https://provider.portal.ccah-alliance.org/iTransact/logon/logon.aspx?AcceptCookies=1
Key Portal Capabilities
Contracted Alliance providers can leverage the Provider Portal to:
- Check member eligibility
- Submit and manage authorization requests
- Manage referral submissions
- Review processed claims, including detailed service line information
- Access payment information
Specialized Features for Primary Care Providers
Primary care providers receive additional portal functionalities:
- Access quarterly and monthly quality reports
- Search and download linked member lists
- View comprehensive member reports
Account Setup Requirements
To establish a Provider Portal account, providers must prepare the following information:
- Provider’s full name
- National Provider Identifier (NPI) number
- Tax ID number
- User contact details:
- Contact name
- Phone number
- Professional title
- Email address
- Office manager’s name and email address
Login Security Guidelines
The portal emphasizes robust security through strict password protocols:
- Passwords must be at least 10 characters long
- Require characters from four groups:
- Uppercase letters
- Lowercase letters
- Numbers
- Special characters
- Cannot contain username
- Cannot match any of the last 10 passwords
- Passwords expire after 90 days
Support and Assistance
Providers can access support through multiple channels:
Contact Information
- General Provider Services: 831-430-5504
- Claims Inquiries: 831-430-5503
- Authorization Information: 831-430-5506
- Portal Support Email: [email protected]
- Portal Specialist Phone: 831-430-5518
Additional Resources
The Alliance provides comprehensive portal resources:
- User Guide
- Quick Reference Materials
- Frequently Asked Questions (FAQs)
- Account Request Form
Unprovided Information
Some details were not explicitly available in the source documents, such as:
- Specific mobile app availability
- Detailed billing portal functionalities
- Comprehensive step-by-step login instructions
The CCAH Provider Portal represents a robust digital platform enabling healthcare providers to efficiently manage patient interactions, administrative tasks, and network communications with enhanced security and accessibility.
Disclaimer
Information accurate as of August 2025, based on Central California Alliance for Health documentation.
Keywords: ccah provider portal, healthcare provider portal, medical network access
FAQ
Is Ccah the same as Medi Cal?Medi-Cal is California’s Medicaid health care program that provides no-cost or low-cost health insurance to Californians. Central California Alliance for Health (the Alliance) is a managed care health plan for people who have Medi-Cal.
What is the California Alliance of Child and Family Services?
How do I contact the Central California Alliance for Health?Call Member Services at 800-700-3874. Call our Grievance Coordinator at 800-700-3874, ext. 5816. File a complaint online.
Is Alliance Health Medicaid?Learn more here. The Alliance Health Plan is for individuals who are insured by Medicaid.
https://thealliance.health/for-providers/provider-portal/
For additional questions or concerns regarding the Provider Portal, please email [email protected] or you may contact the Provider Portal Specialist
https://provider.portal.ccah-alliance.org/iTransact/logon/logon.aspx?AcceptCookies=1
Login by entering your assigned username and password. User Name User Name is required. Password Password is required. Click here to create a new user.