The UnitedHealthcare Provider Portal offers healthcare professionals a comprehensive digital platform designed to streamline administrative tasks, enhance patient care management, and provide quick access to critical information for Surest health plan providers.
Official Links
What Healthcare Providers Can Do
The Surest Provider Portal empowers healthcare professionals with essential functionalities:
- Member Eligibility Verification: Check patient coverage and benefits instantly
- Claims Management:
- Submit electronic claims
- Check claim status
- Review payment information
- Pricing Transparency: Access variable copay amounts
- Network Information: Confirm in-network status
Access and Authentication
Login Requirements
- Subscriber information is required to access the portal
- Healthcare professionals must have active credentials
- Sign-in available at UHCprovider.com
Key Features
Digital Solutions
- Electronic Data Interchange (EDI)
- Application Programming Interface (API)
- Real-time eligibility and benefit checks
Unique Surest Plan Characteristics
- No deductible or coinsurance
- Nationwide UnitedHealthcare and Optum Behavioral Health network access
- Advance cost and care option visibility
Important Provider Resources
Claims Submission
- Electronic Claims Payer ID: 25463
- Paper Claims Address:
Surest
PO Box 211758
Eagan, MN 55121
Claims and Appeals
-
Claim Reconsiderations:
- Submit through provider portal
- Mail: UHSS, Attn: Claims, P.O. Box 30783, Salt Lake City, UT 84130
- Fax: 866-427-7703
-
Clinical Appeals:
- Mail: Surest Appeals, P.O. Box 31270, Salt Lake City, UT 84131
- Non-urgent Fax: 866-748-7820
- Urgent Fax: 866-748-7304
Support Channels
Provider Services
- Chat: 24/7 in UnitedHealthcare Provider Portal
- Phone: 877-842-3210
- Member Services: 866-683-6440
Special Considerations for Surest Flex Plans
For providers working with Surest Flex plans:
- Some procedures require coverage activation 3 business days in advance
- Confirm member eligibility and coverage activation for specific treatments
Privacy and Security
The portal emphasizes:
- Secure access
- Confidential member information handling
- Compliance with healthcare data protection standards
Webinar and Training Resources
- Interactive self-paced guides available
- Live webinars for real-time information
- Recorded webinar sessions
Unspecified Details
Some specific technical details about portal functionality are not comprehensively covered in the source documents. Providers are encouraged to contact Surest Provider Services for most up-to-date information.
The UnitedHealthcare Provider Portal represents a robust digital solution for healthcare professionals, offering streamlined access to critical patient and claims information with an emphasis on transparency and efficiency.
Last Updated: August 2025
FAQ
Is Surest the same as UnitedHealthcare?Surest is a UnitedHealthcare company that administers a health plan without a deductible or coinsurance.
What provider network does Surest use?The Surest network is UnitedHealthcare (Choice Plus, Select or Options PPO) and Optum Behavioral Health. The member ID card has information regarding eligibility. Need more information? Visit Surest.com/Providers or UHCprovider.com/surest.
What is the Surest provider line for UHC?For immediate Surest provider assistance, here are some helpful resources: Use the Click to Chat feature in the UHC provider portal, access Surest details at the UHC-Surest site , or call Provider Services at 877-842-3210 .
What type of insurance plan is Surest?Surest is an employer-sponsored health plan with no deductibles or coinsurance, and clear costs before making an appointment.
https://www.surest.com/providers
For immediate Surest provider assistance, here are some helpful resources: Use the Click to Chat feature in the UHC provider portal, access Surest details at
https://www.uhcprovider.com/en/health-plans-by-state/surest.html
Actions you can take in the portal. Sign inopen_in_new to the UnitedHealthcare Provider Portal to review your claims, verify member eligibility and check