The Child Care Resource Center (CCRC) introduces CareConnect, a revolutionary online platform designed to streamline child care provider management and communication. This digital solution empowers child care providers with comprehensive tools to manage payment information, attendance records, and essential documentation efficiently.

Official Links

• Portal: https://www.ccrcca.org/portal/
• Provider Orientation: https://www.ccrcca.org/providers/provider-orientation/

What is CareConnect Provider Portal?

CareConnect is a free, user-friendly online platform specifically developed for child care providers. The portal offers:

• Digital document submission
• Attendance record management
• Payment information tracking
• Electronic form completion
• Secure communication channels

Key Launch Dates

• May 5th, 2025: CareConnect Portal becomes accessible
• June 30th, 2025: Last day to access current Kinder Systems Provider Portal
• July 1st, 2025: Official CareConnect launch

Who Can Use the Portal?

Child care providers serving children in:

• Stage 1 programs
• CDSS programs (Stage 2, Stage 3)
• Alternative Payment
• FCCHEN (Family Child Care Home Education Network)

Accessing the Portal

Login Credentials

• Username: Your email address
• Initial Password: First 4 characters of email + last 4 digits of SSN/Tax ID
• First-time Login: Prompted to change password

Important Note

Providers must contact the Provider Liaison Department to initiate their account. An email with login instructions will be sent upon request.

Portal Accessibility

CareConnect is available on:

• Computers
• Mobile devices
• iOS
• Android platforms

Features and Services

The portal enables providers to:

• Complete electronic document submissions
• Receive organizational announcements
• Check child care subsidy payment status
• Print attendance sheets
• Access child care approval notices

Language Support

Resources are available in:

• English
• Spanish
• Armenian

Webinar and Training Support

Free virtual webinars are offered:

• Every Tuesday and Thursday in May 2025
• Available in English and Spanish
• Step-by-step information and Q&A sessions

Technical Support Contacts

Provider Liaison Locations

• Antelope Valley: 818.717.1000 ext. 9207
• San Fernando Valley: 818.717.1000 ext. 9206
• San Bernardino: 818.717.1000 ext. 9208
• Victorville: 818.717.1000 ext. 9209

Technical Assistance

• Email: [email protected]
• Phone: 1 (909) 345-3521

Privacy and Security

While specific security details are not provided in the source documents, CCRC emphasizes a secure, user-friendly platform for providers.

Unprovided Information

Details not explicitly outlined in the source documents include:

• Specific security protocols
• Detailed privacy measures
• Comprehensive feature list

CareConnect represents CCRC’s commitment to modernizing child care provider support through technology, offering a centralized, efficient platform for managing critical administrative tasks.

Note: Information accurate as of January 2025 publication date