The Humana Military TRICARE Provider Portal offers healthcare professionals a centralized digital platform to manage provider-related services, claims, and critical information for the TRICARE East program. This secure online portal enables providers to streamline administrative tasks and enhance patient care coordination.
Official Links
- Provider Self-Service Portal: https://infocenter.humana-military.com/prov/service/account/login
- TRICARE East Providers Website: https://www.humanamilitary.com/provider
What Providers Can Do
The portal provides essential functionalities for TRICARE network and non-network healthcare providers, including:
- Claims processing and submission
- Account management
- Provider information updates
- Access to important healthcare resources
Who Can Use the Portal
The portal is designed for:
- TRICARE network providers
- Non-network providers seeking TRICARE certification
- Healthcare professionals serving military personnel and their families
Account Creation and Access
Creating an Account
To create an account, providers must:
- Have their Tax Identification Number (TIN/EIN)
- Provide the corresponding National Provider Identifier (NPI)
- Complete the verification process
Login Requirements
- Unique user ID
- Secure password
- Potential two-factor authentication (enhanced security features coming soon)
Privacy and Securitya Military emphasizes robust security measures:
- Enhanced login experience
- Additional layers of account protection
- Ongoing security improvements
Important Security Notes
- Providers will be prompted to verify their credentials
- Account access may be restricted until provider verification is complete
Current Portal Features
-
Claims Processing
- Active claims processing
- Quarterly reimbursement updates
- Guidance on form submissions (red and white CMS-1500 or UB-04 forms recommended)
-
Information Management
- Update provider details
- Review current account information
- Verify location and group information
Customer Support
For assistance, providers can:
- Contact provider representative
- Call: (800) 444-5445
- Explore online resources and tutorials
Upcoming Enhancements
Humana Military is actively developing:
- More secure login experience
- Enhanced account protection features
- Improved user interface
Important Considerations
- Non-network providers must complete TRICARE certification forms
- Some claims may require manual adjustment
- Stay informed about policy updates
Unprovided Information
The following details were not explicitly available in the provided sources:
- Specific mobile app availability
- Detailed step-by-step account creation process
- Comprehensive list of all portal features
The Humana Military TRICARE Provider Portal represents a critical digital tool for healthcare providers serving military personnel, offering secure, efficient management of professional services and patient interactions.
Last Updated: August 16, 2025
Note: Always refer to the official Humana Military website for the most current information and guidelines.
FAQ
Does TRICARE have a provider portal?Availity Essentials is TriWest’s secure portal for submitting transactions for TRICARE West Region beneficiaries. Register now with Availity to access important applications, resources and training information.
How do I verify TRICARE coverage for providers?Department of Defense Benefits Number
The DOD Benefits Number is an 11-digit number on the back of your Uniformed Services ID card. It verifies your TRICARE eligibility and helps you file your claims. Your doctor’s office will need to use this number to file claims.
Are humana and TRICARE the same thing?Humana Military is the current TRICARE East Region contractor.
What number is 800 444 5445?East Region—Humana Military: 800-444-5445. West Region—TriWest HealthCare Alliance: 888-874-9378.
https://www.humanamilitary.com/provider
A self-service account is easy to use and available 24/7. Check the status of general eligibility, basic claims and referral authorization.
https://infocenter.humana-military.com/provider/service/account/login
Log in to review current details and make any changes by clicking on the view/update link next to your location address in the group information section.