Based on 99 reviews, this Blood donation center has received a rating of 3.7 stars
Address: 506 S Edgemoor St, Wichita, KS 67218
Phone: (316) 201-3449
Website: https://www.freedomplasma.com/
Social Profile:
Hours
Monday | 7 AM–7 PM |
Tuesday | 7 AM–7 PM |
Wednesday | 7 AM–7 PM |
Thursday | 7 AM–7 PM |
Friday | 7 AM–7 PM |
Saturday | 7 AM–3 PM |
Sunday | Closed |
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Reviews
Mariah Beans
If i could give this place ZERO STARS i definitely would I’m sitting in the chair as I’m typing this paragraph what is the point in scheduling an appointment just to be seen hours later. i came in Here at 7:51 am didn’t sit down in a damn chair till 9:20 i was screened and the lady didn’t even tell me i was seeing a doctor so i sat in the lobby for 45 min until i got up and had to ask them when i will be seen and it still took them a whole 45 min just for them to find me a seat after i asked multiple times then these people they hire are not trained at all they don’t feel for your vain they just stick you with a needle then the machine keeps going off they don’t come check on it or help you in any kind of way i perfect anyone trying to donate to skip this place altogether they are unprofessional/not trained/unorganized I’ve only been here 2 times and i WILL NOT BE BACK THIS IS BY FAR THE WORST DONATION PLACE IN WICHITA KS DO NOT GP YOU WILL BE DISAPPOINTED.
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Jae Dink
I had an appointment Friday for my second appointment of the week and they called me and said they had to cancel my appointment. They were completely booked Saturday and couldn’t get me in. The lady told me to make an appointment right away Monday and that they would make it right because it was their fault. So I got a babysitter so I could come in Monday and when I got there I asked to speak to a manager and all they would do is a $20 card. So I missed out on $100 and had to pay some one to watch my daughter so I could go in on Monday all for $20. And it wasn’t my fault
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Michelle Smith-Arnold
You MUST schedule an appointment, but you could still end up waiting upwards of 30 minutes to be screened. Donating is easy and essentially painless. The Phlebotomists are all trained well & do their best to not cause pain. The center is always clean and welcoming too.
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Jessica Dreher
They’re great as long as you get in at the beginning of the day. If you schedule later in the day they can call and cancel you and if it’s your second appointment of the week there’s a good chance they’re booked up the rest of the week and you won’t be able to get your second appointment. The second appointment is worth a lot more money and they don’t compensate you for that even though it’s on them that you couldn’t donate.
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Suzannah Smith
Just the worst!!!! I have NEVER been to a place that was so unprofessional , rude and just downright Nasty individual. This place is in the business of providing safe and effective medication for sick patients? I would never attempt or set foot in any of these establishment again in any state.
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Sarah Kessler
The staff was very informative and was able to answer any questions I had. They were all very friendly. My first time going, I had started getting lightheaded and hot during the process of donating and the staff immediately helped relieve those symptoms. I was fine after that and was able to continue. I will definitely recommend them and I will be going back.
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Danyel Carter
I have been going there over a year. It goes great till you get 2 failed protein level results and have to get a doctors note… I got a doctors note, but that still wasnt good enough they need one from THEM signed…fine I got that signed and uhooo there’s a note on the bottom can’t have that. So now they need the exact same note signed without a note on the bottom (note just states my protein levels)… make sense to anyone? I’m sorry but it’s wasting my time, my doctors time, and your companies time.
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Jesse Sheffield
I don’t know if they’re not training their people correctly or what the deal is but they keep missing the spot in my vein that’s been used before or they go in too far. They’re constantly just standing around talking and when they’re sticking people they still continue to be distracted by conversating with each other. They have a scheduling setup now and that sounds like a good idea but with how lazy they get it gets behind and they start calling to canceling people from coming in. Realistically thet have a few good workers but honestly these issues fall on management. They need to fire the manager and get someone new in there that knows what they’re doing.
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Taylor Wayne
Seemed like it would be cool, until my nurse came over it was this chunky girl named Sadie. She was sooo rude and mean. She was talking about how it would be great if trump built the wall and all the Mexicans were kicked off “her land”, then her coworker Tabby agreed with her and they went on a whole racist rant. Being a Mexican American that comes from a family of immigrants I was completely shocked, I wish I would have known before they took my plasma. I have never been treated with such disrespect from two strangers.
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L M
Horrible experience. My first time was ok but took double the time for my donation. I don’t know if it’s there machine. I go to CSL it take me 29 minutes with their old machines. I go to Freedom and takes me 46 min. My second and third they messed up my veins causing a big welt and bruising for weeks. The second time the manager made the excuse that the employee was having personal issues and having bad day. The third time they promised to use extra care and be gentle. Again they caused a big lump in my vein and could not return my blood so I couldn’t donate for 56 days. A second manager promised they’d make it right. After my 56 days I attempted 2 times to be turned away cause they didn’t understand the notes about my previous donation issues and turned me away. While I was there they messed up another donor. I tried again another day and walked in to them fanning 2 donor that had issues. They have staff that are horribly trained and all they do is group up looking at donors and gossip. Yes it’s clean new equipment but I’ll go back to the ghetto to CSL at least their staff knows what they’re doing and it’s quick and no issues. Freedom plasma needs to be checked by health department. Also chad gave me his phone number in case I had any issues and when I called and text he straight out ignore me . Stay away from this center it is dangerous.
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