Based on 50 reviews, this Blood donation center has received a rating of 3.2 stars
Address: 651 Interstate 35 Business Loop #830, New Braunfels, TX 78130
Located In: New Braunfels MarketPlace
Phone: (210) 731-5555
Website: http://southtexasblood.org/
Hours
| Tuesday | 9 AM–5 PM |
| Wednesday | 10:30 AM–6:30 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 9 AM–5 PM |
| Monday | 10:30 AM–6:30 PM |
Photo Gallery
Reviews
Kara Kolbe
Ally was wonderful! Very professional and thorough. I told her I was a little nervous for my first time back post baby, and she was very understanding and made it easy for me to donate! Hardly any wait for my appt.
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Gene Schifani
This place is as unprofessional as they come. Staff dig to find veins and ended up blowing vein out. Then they hush hush and skirt you out the door. I have pipes and no one has EVER had an issue. DO NOT GO TO THIS PLACE.
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Kelli Luna
I really really really want to give a good review but am still in the waiting room after almost an hour. Giving blood is great and I have no problem doing it but there must be a fast way to do it. The incentives are really great! But the staff was short with me because I had my kids with me. I was getting tons of calls asking to come, now I did, and it feels like they don’t really care. 2 people have already walked out because of the wait and I have 1 more ahead of me still. I wish it was better staffed and with more friendly people.
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Jackie Ramos
Nurses do not know what they are doing. They turned me away for my pulse being to high but when i took it myself with my own machine, it was completely fine. After I was already heated. And it was pretty empty. They must not need the blood. ♀️
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Largo Ranch
Turned away twice with no one in the waiting room and plenty of empty donor stations. Not sure what kind of business model they are using but it doesn’t seem to be about getting free blood from a willing donor.
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Lee Ann Linam
Had a great experience donating blood here. No wait time and really friendly staff. I know they’ll contact me again, but that’s okay. Blood is really needed to save lives.
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Crystal Rodriguez
I made an appointment to give blood. I knew they were busy and behind on appointments so I waited patiently but after an hour they completely skipped me. I should have know by the way the lady treated me. She asked everyone else for their license and other questions but did not ask the same of me for what ever crazy reason. I sent in some feedback online but no one ever got back to me so you get this one star review.
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kenneth Silvio
Showed up at 10:30 am. I didn’t realize they didn’t open til 11. Knocked on the door to ask, nobody even glanced my way. I checked google and saw they didn’t open til 11. So I patiently waited. Walked in at 11 only to find out it’s by appointment only, doesn’t say that on google or on the door. This place needs some serious training on customer service. The front desk attendant was very cold. You’d think for being a place that you donate blood to save lives would have ppl that cared enough to be friendly or have signs up about restrictions. Nope.
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vanessa franco
It was my first time donating I was super nervous but the workers there worked really good with me. They made sure I was okay and they were kind to the other people there too. I ate good before and after and despite the 103F I felt good. I will be going more often for sure.
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Kathy Kletter
Not sure if they are over booking or under staffed but when you have an appointment you shouldn’t have to wait 45 minutes to be seen – I keep hoping it will get better but it may be time to find another place to donate – the staff is also unfriendly and disorganized – checking in people before me who arrived after me with the same appointment time. I’m going to try a weekday next time to see if it’s just the weekends…
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