BioLife Plasma Services is an industry leader in the collection of high-quality plasma that is processed into life-saving plasma-based therapies. BioLife is currently evaluating potential changes to pandemic response for donating plasma. This may include changes to mask and social distancing requirements in line with the CDC and local regulations. Please ensure you review the postings at your specific center for applicable changes that will go into effect on 3.28.22.
Based on 124 reviews, this Blood donation center has received a rating of 3.1 stars
Address: 3731 Carpenter Rd, Ypsilanti, MI 48197
Phone: (734) 205-6598
Hours
| Monday | Closed |
| Tuesday | 9 AM–7 PM |
| Wednesday | 9 AM–7 PM |
| Thursday | 9 AM–7 PM |
| Friday | 9 AM–6 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 8 AM–3 PM |
Photo Gallery
Reviews
Jayelynn White
I’m writing this as I’ve been sitting for 30 minutes just to get poked. There’s 6 other donors in my section and 2 employees. 30 minutes to get poked? No wonder why wait times for everything is so long. You wait to get vitals taken, wait to be seated, wait to get poked…. I’m watching an employee in my section talk about “how the gloves in the pink box are tighter” but myself & one other donor have been sitting here 30 minutes. Now there 3 employees in my section but still sitting here for 30 minutes plus. This is also to BioLife. You make thousands off just one donor yet donors are paid so little, you clearly don’t have enough employees. Out of my entire experience from today the only employee I’ve seen actually care is the lady who took my vitals.
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Rebecca Guenther
I have been donating for almost a year at this location only. I feel the facility is always clean. Most the staff are super friendly . Wait times can be very long at times but I try to come in when its not the busy times. Also I have a lot of patience’s so waiting doesn’t bother me . Some staff are better then other at the poking the last visit I got a hematoma resulting in some problems donating . But will re donate as soon as I am eligible again to do so
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Bobbie Rands
First off, the staff is amazing! They are friendly and chatty and you can tell they love their job and donors. The place is clean as well. However, First 8-12donations were great. Since the equipment change, it has been a zoo in there. I was getting in and out in 90minutes if not less before the change. Anymore, it is taking 90+min just to get a bed. (And no I did not change my appt times). The last few appts I have been there for 3hrs. One day I waited almost a hour just to have one medication updated with nursing that took less than 5min! I don’t know if the scheduling system is just letting too many people schedule at the same time, or if they are short on staff. I also have seen way more donors needing to be poked a 2nd time than I did before. Hopefully things get better though because as stated previously, the staff is amazing!
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Maxwell Klein
Not worth it. The first time will take forever, and many people will get rejected due to some nurses not understanding things like the difference between a hereditary and non-hereditary illness. I did the promotion and found that while I was doing it the rate was ~$25-30/hr, but you need to drive there, and afterwards you would be lucky to get $20/hr based on the way its staffed. They make a lot of money off of their donors that goes towards the top of the company
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Claire Peters
The Ypsilanti location lacks employees and good managers. There is zero corporate support and according to the manager, there is no corporate phone number. I was not able to wait 2 hours after my scheduled time to start my donation and they would not extend my coupon. I am completely disappointed with the lack of service provided .
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Sandi Clement
I have, according to the schedule, been ineligible to donate for 2 months. I have called NUMEROUS TIMES ! No one answers the phone EVER! I have in the last week left 3 messages asking someone to call me back. The third one was a message left for a manager explaining how frustrating the situation is and asking for help! No return call there neither!
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Carolyn Dymond
First time donor. Plan on 3 hours for your first visit and possibly more if it’s a high peak time. Pack your patience or it will not be a good experience. All the staff were friendly and the actual donation part was less than an hour. I will be back to donate at this location.
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Michael Creger
I have been donating plasma for years at a different company and decided to give this place a shot. Over the course of several months I had been told my levels and blood pressures are low however when I follow up with my own doctor within the same day I’m told I’m perfectly fine. I assume that they just decided to defer people as they see fit on certain days regardless. This was my last attempt to donate with them as on top of these supposed low levels their rates you receive for donations are no longer worth the hassle anymore.
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Will Jewell
Very good plasma collection location, scheduled well most of the time. Now, with new and faster equipment . Clean and well maintained bathrooms. Draw methods well done and to the letter of safe procedures. Check for bonus for initial sign up on the website.
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Junior Robinson
They don’t go in order. I know new donors go first and that’s ok but to sit somebody and keep changing people without telling them who is next is ridiculous. I watched them stick 2 people who sat after me and neither is a new donor. Once my promotion is up I will not be returning.
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