CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 89 reviews, this Blood donation center has received a rating of 2.4 stars
Address: 3308 Bragg Blvd Suite 179, Fayetteville, NC 28303
Located In: Sycamore Square Shopping Center
Phone: (910) 900-7307
Website: https://www.cslplasma.com/center/266
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–3 PM |
| Sunday | 7 AM–3 PM |
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Reviews
Amanda Franks
The people here are actually awesome. Sometimes the line is long and it takes a while to get into the back, but that is not any fault of the workers at all! They are understaffed and are doing their very best! Everyone I’ve interacted with there is so kind. I go there twice a week, pretty much every week.
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Aaron Williams
This place has Awesome customer service in the back where you donate. The phlebotomist Jada, BB, Kyla, and Whitney are great. Binny is proficient with taking care of donors who have allergic reactions while donating. They definitely deserve a raise for the quality of work that they do and their great customer service. Angel is a great receptionist as well as BK and Nemesis. They make sure the lines don’t get too long and are very professional.
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Chris Pounds
you don’t even deserve the one star i had to give you to make this review. on 09/06/2023 went to make my 5th donation and the staff came to the front door upon opening and said that they aren’t going to open because all the medical staff were out sick. how can they all be sick at one time. sounds like they need to hire all new medical staff. i am pretty sure that i won’t be going back. i drive a long way to get there, just to waste my gas. gas isn’t cheap.
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Queen Of Melanin
I was actually looking for work, was told by Ms Melissa she’ll call me back the next week (I’ve called numerous times before actually speaking to someone) after no call back I called several days straight (no answer or she isn’t there) I went to the facility, they called Ms Melissa on the phone, she told them to tell me all the positions have been filled which was strange because the position I applied for was receptionist & being no one is ever answering the phones it seems as though they have no receptionist still!! I then called to speak to the mananager of the facility concerning the hiring process but of course no one was available, I then asked for the Corporate number and the tech on the phone just couldn’t seem to figure the number out “off the top of her head”. Needless to say I can already tell how unprofessional this facility is and the reviews say enough also. But I bet the reviews would atleast go up with the community saying how good of a receptionist I was, but the hiring managers, managers altogether don’t seem to want to take the time to even interview people. So that’s why the phones stay ringing THEY HAVE NO RECEPTIONIST AND DONT SEEM TO BE HIRING ONE
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Robin Pounds
If I had my choice, it would be 0 stars went to donate today and because the staff was sick, and they were considering on not opening. my husband who drove all the way from harnett county. I would not recommend this place. How do you expect to keep donors if you keep turning them away.
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Ny Y
Great place to donate, professional staff very crowded. The bad reviews are petty as people continue to come here line out door says something positive. Thank you for taking care of me when I donate. C. Vanessa G.
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Angeles Hernandez
They open at 7am and it’s now 9:18 am and there is no sign of a nurse so they won’t open the building up for us to at least sit in there! There is a long line and most are returning donors who don’t even need to see a nurse ! This is completely asanine….
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Brandi
Never staffed. Today there were 9 people in line and 1 person screening. Staff do not care about their jobs, the donors, or anything for that matter. When their schedule says they get to leave they up and leave whether or not the lobby is full of people. Stand around and talk bad about their coworkers. No one cares about the presentation of the building. Phlebotomist are lacking in skills and always palpate inside the scrubbed area before performing the venipuncture.
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Adepressionyoucantsweatout
If I could leave 0 stars I would. They blew out my husbands veins on several different occasions (almost every time he went in). The staff is rude and unhelpful and uneducated on what they’re doing. Go elsewhere. This is the worst in town. Don’t bother wasting your time.
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Wendy Tyndall
I drive from another county, nearly 30 minutes away. This morning I called to be sure that I could donate. Then, I get to the donation center to sit and wait for 2 hours because I was ill informed about the staffing issues.
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