Talecris Plasma Resources, part of the Grifols Network of Plasma Donation Centers, is dedicated to donor safety and high-quality plasma.
We collect protein-rich plasma to develop life-saving therapies for conditions like immune deficiencies, hemophilia, and hepatitis.
Donors are paid for their time, ensuring safety and comfort. Your donations fuel our life-changing medications.
Donate plasma at Grifols Plasma. Thank you for making a difference.
Based on 137 reviews, this Blood donation center has received a rating of 2.9 stars
Address: 2609 Grand Ave, Waukegan, IL 60085
Located In: Douglas Center
Phone: (847) 599-9600
Social Profile: 
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 8 AM–4 PM |
| Sunday | 8 AM–4 PM |
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Reviews
Katelynn Selman
All the staff on 8/9/2023 from 1pm on was amazing! The new donor sign up, physical, and entire process was about an hour quicker than other places due to their efficiency and correct staffing. Other places often have people waiting around for 30 minutes to an hour before they have someone available to do a physical. The process was very quick and they have updated machines. Not those old ones with the red, orange, and green lights but ones that tell you how much you donated your goal and when to squeeze. The person who stuck me Angela was very funny and she made the time pass quickly. Passed donations at other places my veins were blown out and had bruising on my arm but not here! This place was so much nicer than others! Loved everyone there and will be back I hope Angela is there again when i go!
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Maranique Glover
Weekend staff is horrible. Whoever the girl is with the ombre dread locks is just standing around and just looks to be gossiping with the women behind the window. They’re taking forever to stick people. It’s literally the weekend. No one wants to be here and definitely don’t wanna be here for hours. There are 2 hrs left till they close and they’re moving like they have all day. There’s not enough donors because the time it takes to get in and out. It should be a priority to make the process as efficient as possible. 5donors waiting to get stuck and that’s not including those that have already been seated. If you don’t have staff just close for the day. I think their should be an additional charge for the donors time each hour that passes regardless of the position of the donor in the building waiting or donating we should get an extra 5-10$ an hour
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Shelia Ellis
Love the workers they make you comfortable especially if it’s your first time. Relaxing atmosphere. Love listening to the music while donating and they know my name making me feel at home.
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Lamar Phucksalot
Had me there for three hours just to turn me away after making it to the back after screening/physical was finally done because they made a mistake and told me I had to come back tomorrow & would have to go through the whole process all over again never again will I go here! Also will jip you out of your money if you let them went in for my second donation of the week and was paid as if it was my first had to call & complain I wouldn’t recommend this place save yourself the trouble!
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Meetal Gandhi
In comparison to CSL down the road, the wait is always longer here, you are not greeted as warmly, you are not always thanked and wished well at the completion of your donation nor are you given a snack at the end like CSL. The front desk is rarely attended and I think the word impossible may be accurate to describe reaching the center on the phone. Also, from the check-in kiosks to the plasmapheresis machines, the equipment here is outdated. This equates to a longer intake experience on site to a longer time in the chair giving plasma. Regardless of the machines, sometimes you’re waiting to get screened for a long time as well as waiting on the chair to get pricked for ages (over 2.5 hour total time at center). Every time I am here there are issues with the machines. However, there are some very sweet amazing staff that should be recognized. All of the above is based on a span of donating in 2020/21 and also now in 2023. Hopefully Grifols corporate can take some steps to improve.
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Yung Roxas
Its very unprofessional here. You will wait way longer then needed while staff goofs of right in front of you. For best experience I recommend going early in the morning because the morning staff is more professional and quiet and seems to care about their job more than later shifts. Also there IS NO POINT IN CALLING. They rarely pick up the phone here. If you have questions or concerns you MUST drive to the location, which is immensely unfortunate and inconvenient . Everytime I donate I hear the phone ring as I sit in the lobby and staff just lets it ring. Security is right there and while he may not be able to answer it he can let someone know but just keeps playing games on his phone. If a staff member is around they just talk to others or pretend they don’t hear it, again immensely unprofessional. Im planning on trying CSL because ive heard way better things. I wish i could say good things about grifols but the cons outweigh the pros.
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Warren Barber
I went in here one time. Very unprofessional staff. I’m not “honey” or “sweetie” my name is Sir or Mr. Barber. I didn’t like the attitude of the guy that told me I couldn’t donate here either, super creepy!! CSL is way better!
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Cecy Garcia
Wish I can give them NO STARS AT ALL I’ve been coming here to donate since 2018 and the staff members before have been so wonderful and respectful…. now with these new staff members are so rude and disrespectful.. Frank the manager let’s them get away with it and they goof around so much I will not be returning at all to this place I will go to CSL plasma center
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Brandon Skaggs
Can’t say me and the wife will be wanting to donate here, at first the front desk people where somewhat ok to talk with but after a few minutes they seemed to start talking about me without me there. one of the people took kind of a rude approach with me, so because they don’t want my donation I’ll move on… They also said I was dehydrated come back in a week, doesn’t take a week to get hydrated they just don’t want the business I suppose. Giving 2 stars because one of the ladies was nice ish.
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Frank Ragan
And they wonder why they’re losing business to the other company down the road. 7 people in front of me and are still three people waiting in front of me that was two and a half hours ago obviously it’s the poor management because the manager is still sitting at her desk doing nothing
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