Based on 44 reviews, this Blood donation center has received a rating of 3.4 stars
Address: 10555 Culebra Rd #107, San Antonio, TX 78251
Phone: (210) 731-5555
Website: http://www.southtexasblood.org/
Hours
| Tuesday | 9 AM–5 PM |
| Wednesday | 10:30 AM–6:30 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
| Sunday | 9 AM–5 PM |
| Monday | 10:30 AM–6:30 PM |
Photo Gallery
Reviews
Isabela Alonso
This is my first time donating in over 10 years, I made an appointment online and was coming in to donate for a fiesta medal. Chaz was extremely kind and helpful throughout the process and helped me remain calm. I highly dislike needles but she made me comfortable, and walked me through the entire process! She was sweet and talked to me to get my mind off the needle fear! She made me feel really happy knowing I helped someone in need. Thank you again for being so kind! It’s definitely needed in todays world!
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Dane H
Walked in and was not greeted? I waited patiently for over 15 min. I having been giving blood for years. I feel at this point they feel as if they are doing me the favor? This has happened more than once.
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aaron y
The only reason I’m giving this 2 stars is because the younger staff seemed friendly, knowledgeable and attentive. The older staff in the back actually drawing blood were rude and dismissed my concerns around my syncope condition – a lady that was helping me just frankly said in a condescending tone “I don’t know what that is, take a seat”.
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Andrew Rivera
Staff is very helpful and friendly. This is a very convenient location for those who live in the area and want to change someone’s life by donating!
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Britt Barkley
I decided to donate blood. I registered on the website and they sent me a questionnaire to fill out. I did it right away and scheduled an appointment for the next day. I arrived 5 minutes before my appointment time along with others who walked in before me. The receptionist asked if the lady had an appointment and she said no. She said OK please come with me and fill out this questionnaire. Then she checked in my wife and asked if she had filled out the questionnaire. She said yes. Then she checked in a guy ahead of me who came in after me. And she came back to me and asked if I had filled out the questionnaire and I said yes. Then she left me in the lobby for 20 minutes. She took me to the back and told me I had to redo the questionnaire because I filled it out the day before my appointment. Apparently that is not allowed and it is not written down anywhere and no one tells you that. I could have filled out the questionnaire a second time while she had me sitting in the lobby for 20 minutes. Then she proceeded to take the walk-in ahead of me. I waited over an hour before they took me to the Back. I asked if they were understaffed and she said no but the receptionist had gotten flustered because she had so many people in the lobby at one time. I asked why did you took patients ahead of me when I had an appointment? She said it shouldn’t have happened. That doesn’t help me though does it. The staff in the back were very professional and polite. Check in area was TERRIBLE.
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S Flores
The South Texas Blood and Tissue Center should make things more efficient if they want people to continue to donate. I try to do my due diligence by regularly donating. I have carved out time and have multiple things planned throughout my day. If I have an appointment at 3, then my expectation is that I am checked in and seen fairly quickly. It shouldn’t take 30 minutes before I’m even taken back. This location is closest to me but has very slow service.
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Josh
This was my first time donating at this location. Staff was attentive and treated me fairly. When I had my blood drawn, about a quarter way in I get very dizzy and felt like I was going to pass out. I told my Phlebotomists and she quickly reacted and told another staff member and they immediately attended to me and made sure I was taken care of. I couldn’t be more thankful.
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Lisa D
I was a walk in blood donation. The wait was approximately 1 hour since there were 2 appointments before me. Irene was outgoing when she did my interview and vitals. William was awesome! He was courteous, great at inserting the needle and funny. Thank you again for providing life saving services to South Texas
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Laura Herold
Very COVID careful procedures. I went to my appointment to donate (Rogers and Culebra) but the very young phlebotomist missed the jab. The supervising phlebotomist tried to fix it but it was not going to flow. Since no one can ever find the vein in my left arm, I was told to wait 8 weeks and try again. I just want to say how professional these ladies were and considerate. I was given some ice packs for the bruising, which was minimal. I hope my old persnickety vein does not discourage that “newbie”. Hang in there ! It will come naturally to you in a bit!❤️
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R Val
Dinstead blood today at the Culebra branch. Julio was at the front desk and I found him to be welcoming and courteous. The atmosphere was calm with soft music playing the background. I helped myself to some Gatorade While the ladies prepped my bag. They, too, were courteous and welcoming. From start to finish I was there an hour.
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