Based on 24 reviews, this Blood donation center has received a rating of 3.3 stars
Address: 3355 Douglas Rd, South Bend, IN 46635
Phone: (574) 234-1157
Website: https://www.sbmf.org/
Hours
Monday | 7:30 AM–6 PM |
Tuesday | 7:30 AM–6 PM |
Wednesday | 7:30 AM–6 PM |
Thursday | 7:30 AM–6 PM |
Friday | 7:30 AM–6 PM |
Saturday | 7:30 AM–2 PM |
Sunday | Closed |
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Reviews
Brian Reynolds
Great donation experience. Spacious and comfortable building. Natural light. Friendly staff. Smooth donation process. Everyone is friendly and knowledgeable!
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Tabitha Beeler
I’m usually okay with the service but this visit I was totally annoyed with the phlebotomist who checked me in for my daughter. Although the doctor’s office made a simple mistake by faxing the order to the other location, I ask the nurse is there a way she can just call over there, she gone say “well can they just re fax it” I’m like aren’t y’all merged or the same company……fast forwarding we sat in the waiting again for like 30 minutes for a fax to come in after I called the doctor and she didn’t even check again! But maybe it was just me today!! Idk but whatever I hope they hire better employees to follow up on things like this, especially when they weren’t busy!!! It’s always that ONE EMPLOYEE
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Champ Scott
The human receptionist has been replaced by a computer, which doesn’t mean good customer service. It can check you in, but don’t try to get the lab results sent to another physician (unusual request, right), it can’t help you and neither can the phlebotomist.
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Brian Heckman
Just awful. Second time I’ve gone first thing in the morning this week where staff has been late, there is a line of patients with no instructions, people waiting outside in the cold. Staff members acknowledging other staff is late. It’s now 7:40 and they are still incapable of checking anyone in. Labcorb has definitely not improved this place. Sad to see.
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Larry Nettrouer
Apparently they moved even though the website says the Lafayette location is Open on Saturday!!! Wasted time and gas!!! What good is Information if not accurate???
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Cassidy Richard
I worked here over the summer a few years back, so I know how things are run here. Very clean, very professional, and much attention is given to detail.
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Abby Buell DeBoni
The location in University Commons seems really busy and slow. Knowing this I stopped in from my doctor’s office next door, just wanting to find out how long of a wait there currently was. There was no one at the desk, so I waited for ten minutes, and it’s not like I have all day to wait around. Once an employee finally came out of the back, she didn’t acknowledge me before turning around and disappearing again, so I left. Really rude staff.
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HEIDEN CONCRETE
I go here to donate whole blood. The staff is always very quick and the process only takes me about 30 mins from entering to exiting.
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Jesse Arndt
I stopped donating blood after had a painful experience at another SBMF location.
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Laney Shafer
Absolutely TERRIBLE service!! They are slower than molasses in January. And I waited over 30 mins for a simple blood draw and ended up leaving when they came in and called the guy who came in after me for his. Will NOT be back to this establishment. They are a huge waste of time.
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