Plasma Biological Services, part of the Grifols Network of Plasma Donation Centers, is dedicated to donor safety and high-quality plasma.
We collect protein-rich plasma to develop life-saving therapies for conditions like immune deficiencies, hemophilia, and hepatitis.
Donors are paid for their time, ensuring safety and comfort. Your donations fuel our life-changing medications.
Donate plasma at Grifols Plasma. Thank you for making a difference.
Based on 141 reviews, this Blood bank has received a rating of 3.7 stars
Address: 4321 Summer Ave, Memphis, TN 38122
Phone: (901) 842-5500
Social Profile: 
Hours
| Monday | Closed |
| Tuesday | 7 AM–5:30 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–4 PM |
| Sunday | 7 AM–3 PM |
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Reviews
Chiquita White
This plasma center is HORRIBLE I WOULD NEVER RECOMMEND! . Today will be my last time ever donating here. They are very rude, smart mouths, and call themselves professionals? Some are so unprofessional they walk around the donor floor saying “it stinks “, “ it smells musty “, it smells like A** “ then when you say something to them about it or let a manager know they say they will check into it and never do because the same workers do the same exact things. Also, wait time is ALWAYS 3-4hrs with an empty lobby. Whether you’re a new donor or not. They say the floor is full but they have two full rows with beds and machines EMPTY . When in reality they don’t like to do their job if they don’t really have to hear. They have four phlebotomists on the floor two in which don’t even stick once sweeps an empty floor the entire time while one helps take people down after sitting for almost 30minutes after donating. I was at the back waiting on my screening and instead of going off the names that were called the worker went alll the way up to the top of the list to go and find donors who names where called earlier in the day . Like how is that possible if they missed their name being called why go back and search for them instead of keeping the line going as if it’s not already an outstanding wait. Also made it to the back before two guys who were NOT new donors and a worker from the screening area came back and took them back BEFORE ME without explanation. When asked where they new donors she stated, “no that they had to correct a question in the system” in which should have been done before they sent me back. Correct ? Then not to mention they stop taking new donors at 3 pm or so I thought . I guess they make up their own times because it’s 4:30pm and today they are still taking new donors. Also I started coming here close to the end of June only did Two donations! When the new donor bonus was $125 for the first two and $100 for the 3-4th donation . Because my last two donations were in the July they told me I no longer qualify as a new donor because it was a new month and new donor fees which were $100 for the first 4 donations. If I only did two donations with either month my last two donations would have been $100 each . So could someone please explain this to me ? I have been donating for 2 years and never had these type of experiences.
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Austin McCain
Staff was incredibly rude during donation process. I have donated for years in all sorts of ghetto areas. And I am never rude in any way shape form or fashion and the woman was very. Threatening the entire time with not allowing me to donate simply because I looked at my phone to try to find out the time. After I informed her I didn’t know I was not allowed to be on my phone(not talking on it mind you) just checking it she said she did not care she is here now and then continued to Threaten me with not allowing me to donate. She clearly just had a problem with being back at her job or was upset before I came upto the window.
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E A
Worthy of negative stars if that was actually possible. I had the worst experiences yesterday and today trying to donate at this location. First, I tried yesterday. As I approached the entrance, I was told by the security lady they were closed and not taking any more donors. Literally, I arrived one minute late and had a scheduled appointment. The guard inquired to the employee inside (who I couldn’t see) and informed me because I was 1 minute late they were refusing to allow me to donate. Not only is this unreasonable, I’ve personally seen them allow people to enter well after their appointment times. I was respectful to the security lady but this was a blatant disregard for time and dedication to donate. One minute late is insufficient grounds to turn away a donor. The rules are arbitrarily enforced or not since I’ve seen people allowed to donate yet they’re beyond one minute late. Nevertheless, I decided to try again the next day.
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Lashuandra Mcneal
When I go Janice check me in always complaining about her leg hurts always talking about my iron low which it is not it 42 I went to the doctor today and they said my iron isn’t low I’m not the only person she has done this to. I’m not going back.
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Melvin Williams
They dnt never never never have a person at the front desk when u walk inside and security barely check you and the staff always acting rude like you owe them something
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Tony Myers
No No NO, Please, you don’t want to go to this place! I was in there last summer for my first time and went through this long drawn out process of applying and the nurses were ready to get my plasma but first a so called crack medical doctor has to look over everything you just spent about 2 hours filling out. Believe me they check your blood swab your mouth and ask you all kinds of personal questions. Well I am 60 yrs old and I was turned down and told to get out! They kept all my personal info which I do want back it belongs to me ,not them! It ain’t worth it I promised if they can find anything against you they will not except your plasma and you in turn have done nothing but wasted your time and energy. I hope they will get shutdown very soon.I will make some calls, one to the health dept and file a complaint.
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Melvin williams
This place so pitiful front neva answer the phone and they always rushing and not paying attention to things I came on a Sunday and did not get paid for donating
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Lashawn Stepheny
My first experience was Great! Staff very friendly and made me feel very comfortable doing my donation I highly recommend this facility!
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Jaybo Capone
This is the 3 time I’ve had to wait to get paid cuz they did not pay me not only that but they are lazy and move extremely slow
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Karim Tennial
Service is terrible if you call them over the phone they have you on hold for 45 minutes to an hour highly unrecommended
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