Based on 213 reviews, this Blood donation center has received a rating of 4.4 stars
Address: 3495 Belmont Ave A, Youngstown, OH 44505
Located In: Belmont Plaza Shopping Center
Phone: (330) 333-7869
Website: https://www.octapharmaplasma.com/plasma-donation/youngstown-oh-181/
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
| Sunday | 7 AM–7 PM |
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Reviews
Reda Storoe
Great place to donate. It was my first time donating at this facility and the staff was friendly and professional. All my questions were patiently answered. Overall a peaceful atmosphere. The process went smoothly. I am glad I switched to this company to donate.
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Mark Rohrbaugh
I was stuck and the machine wasn’t fiction right , another person came over and adjusted the needle, couldn’t get it then had the original girl come back , she then had a man from California come out and he tells me the needle wasn’t even in my arm , I was only compensated $15.00 , it was not my fault and I feel I should have been paid for the entire amount of $65.00 , I haven’t heard back from anyone at the location, the phone just rings with no answer. I am not happy with todays experience at this location
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Roberta Johnston
A great place to donate. They always do a great job, they find my vein with hardly any pain, no bruising, it doesn’t take a hour and 22 minutes like the last place. it’s fast, hardly any wait time but like the last place I used to go to and it’s so clean.
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Todd Turner
So I would have gave this place five stars but I’ve only given it to and here’s why. I’m just coming off of a deferral and I went back again the first day after my deferral on the 8th. I used to get $65 every time but they explained to me since I came off of a deferral I have to go eight times before I get my 65 again. So I’m only getting $30 and then it goes up to 55 and then back to 65. I know this place doesn’t have anything to do with it it comes from corporate but if corporate is reading this I just want to say that this rule if you will, doesn’t make any sense. It almost seems like you’re punishing the donor for being deferred. If you get a guaranteed $65 even after a deferral why should my payment go down? For people that don’t know why you get deferred for 56 days it’s because they couldn’t put the Lost blood back into your system and you have to wait. I’m really strongly thinking about not going to plasma anymore because of this. If you leave or get deferred for 56 days upon your return you should get your normal payment when you come back. This rule doesn’t make any sense nor is it fair to the donor.
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Rick Castelucci
Normally it’s alright, but this time, after my 9th time going, my vein swelled up. I had to ask to just go home about 5 times, because they kept pushing that they were going to restick me.. The needle wasn’t in right, and they kept trying to adjust it several times before they finally agreed to unhook me. The staff is nice, the one phlebotomist brought me a gatoraid after.. it’s a quick process, just no longer worth it..
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Amber Alexander
Hire more people it’s absolutely ridiculous the lack of people working…….1 person to check people in initially????? You’ve got 5 spots for no reason at all. Everyone’s been friendly and I’ll change my rating after hiring but wait times are horrible so everybody beware.
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Harvey Hunter-Wells
I’m very pleased with the way I get treated at this facility the staff is excellent. They are well experienced and treat people with respect a place that I highly recommend
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Trish Ricosky
Everytime I go now there is an hour to two hours wait. The last few times I have gone the phlebotomist has left bruises.
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Rex G Mulan
If I could write them a zero stars I would. They are just that HORRIBLE. Very disrespectful they do not know how to talk to people. The lack of customer service is just beyond me! The phlebotomist there or not expert at their job they are novice and I’m using that term loosely because I swear to God it’s just like they just hired random people off the street to run that donation center. I don’t know how the phlebotomist technician there dont know how to find a vein let alone insert the needle for the donation process. Each time I went there I had an issue one of the times I have infiltrated, and they blame that on me whenever the placement of the needle was poor, & incorrectly. I have donated plasma previously at different locations. This by far was the worst experience. I was deferred because they claimed I was being hostile because I was asking questions and then I was the third again because they said they had trouble finding my veins when I donated there previously without any issue. Just a sad case of people not wanting to do their job. I would not recommend this donation center to anyone, and in my personal opinion, it needs to be shut down immediately.
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Robert Skultety
Everything there is good except the pay when they take the same amount of plasma every time but because I couldn’t go for a week due to bruising “not my fault” they lowered my pay that is unacceptable if your going to lower my pay then take less plasma
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