Based on 569 reviews, this Blood donation center has received a rating of 4.1 stars
Address: 5398 Northfield Rd, Maple Heights, OH 44137
Located In: Southgate USA
Phone: (216) 518-0322
Website: https://www.octapharmaplasma.com/plasma-donation/maple-heights-oh-442
Social Profile: 
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–7 PM |
| Sunday | 7 AM–7 PM |
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Reviews
Judy austin
Allie was great my second visit. My first experience was horrible to say the least. She actually made the process smoother and faster. She was very professional and pleasant. Honestly i would suggest
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eirca scott
I have requested to speak to a regional manager of this center. I requested video be pulled of my incident. I would like to be reached out to by coporate or the regional manager of the director and quality assurance department of this center. The staff had such poor behavior, standard of practice, rude, and extremely disorganized. They were inappropriate with communicating with me and evasive even in giving me a coporate number in which the director said it is just going to come back to me so their is “no point in giving you the number”. She actually didnt want to give me a number and had to confront her and say are you denying me the right to talk to your bosses. The quality assurance personal stated “this may not be for you” when I brought up my concerns. The staff was singing its a beautiful day in the neighborhood as they were trying to stick me and talking about personal life including sexual activity. Please look at other reviews. Lastly, I dont need this to be believed we can just pull the video and ask the people who I knew who were also their making donations.
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Jordan Hill
Some of the staff is friendly, but it seems they are heavily understaffed and overworked. Went in this morning at 7 when they opened and only four workers showed up and there was 10+ donors waiting to be screened and only one phlebotomist. I’m not a new donor and it took two hours to get hooked up. Corporate needs to evaluate management at this location.
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Pam Levandowski
Very friendly staff and efficient. Usually through the whole process in hour and half Recently I have experienced lengthy visits but today was on key. They seemed much better staffed❤️
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Stevie Oleksy
Update: I’ve come here multiple times now and everything is still great! Latia C is always great to talk to and she makes sure everything is done right and taken care of.
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Cheryl Pearson
I think it was a great place. The people are friendly and fun. It’s a great way to help someone else and yourself. Very clean and safe.
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MZ. GReese.
The one in Northfield is pretty good only thing some staff talk to much instead of working also telling to much of other people business!
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Z B
Insanely understaffed and there’s more useless office employees than actual workers on the floor. Currently there’s 20 people in line, one vital taker and two phlebotomists while there’s 6 workers sitting and talking in offices. The place needs shut down if it can’t be be staffed. Also pays significantly lower than it’s parent company
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Damien Pass
Here at the columbus location on great southern Blvd this is the slowest experience I’ve had as a returning donor. I arrived at 745am but they didn’t actually open til after 930 which obviously backed things up. (My express pass was not honored) To make it worse they had just one person screening, one person setting up and one person sticking. I just got to a bed that isnt set up and its now 12:20pm. This is in NO WAY worth $35 nut my time has now already been spent. Never returning to this location under ANT circumstances!
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Andrew Williams
I was spose to receive 100$ on my second time. But instead I got 5$ cause the plabotomist messed up and missed my vein, and I would not let her stick me again! Smdh so I went on north field and they went from 90-75-65$ they tried to give me after my donation. This is the worst experience in my 10 years of donations! I’m never going back to those centers again!!?
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