Based on 668 reviews, this Blood donation center has received a rating of 3.8 stars
Address: 10694 Lorain Ave, Cleveland, OH 44111
Located In: Westown Square
Phone: (216) 252-6811
Website: https://www.octapharmaplasma.com/plasma-donation/cleveland-oh-440
Social Profile: 
Hours
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–4 PM |
| Sunday | 8 AM–4 PM |
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Reviews
Tiffany Belohlavek
Hours have been cut by at least 2 hours but you get a hard time if you come in an hour before they’re supposed to close because they all want to get outside of there!! Complain all the time about being there after the closing time!! Employees including manager don’t want anyone coming in a half an hour before they close even though they close 2 hrs early. Highly prejudiced against whites at this location and have no filter to be discrete about it whatsoever!! The only positive worker is Crystal!
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Don’t Bother
Would rate zero if I could. Informed floor staff I wasn’t feeling well and had a splitting headache and was feeling like I was gonna puke during my 1st return. Manager Shawn said if I got taken down early I would only get $10. I am normally a hard stick so the one girl that can get me (Crystal) was there. She did her best to monitor me. 40 min later I’m being placed in my final return still not feeling well and now shivering at this point. At no point did I see a nurse come out. Nor was one notified. Once disconnected I was told my pay was not being docked. And when I asked to speak to a nurse my question was dodged to where it seemed like there was not a nurse in the building. I do not recommend coming here to this location until they clean house
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tabby park
I absolutely love going here. The staff is nice and the place is always clean. Domonique and Crystal are always amazing. I’m glad they put Brittany in a management role, she is excellent at keeping the place running smooth as possible. I see people with all these negative reviews but from my experience, these are the people who want to rush the workers or the process. I highly recommend this plasma center to anyone who wants to donate.
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Fernando GONZALEZ
Just because a business is in an economically disadvantaged neighborhood is no reason to be less professional. Other than the management of the facility, my donation went well overall.
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Beau Fox
The customer service by the man in charge there was absolutely disrespectful and unprofessional. He was doing the check in process as they were understaffed the last time I was there so the checking in line was backed up and it took over an hour and a half before I was able to finally be tested and checked in. As I was waiting in line I made a comment as to why it is taking so long and instead of him being respectful and professional he told me to leave if I didn’t like it. It wasn’t the first time I’ve seen him act this way to other patrons waiting a ridiculous amount of time to check in and donate plasma.
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Shirley Robinson
Clean environment with friendly staff. Short staffed especially for screeners. Long wait period. There was one screener and she took about 10 minutes per person and other staff members was just walking around in no desire to help her out. I still recommend this facility for location and safety.
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Aeroe Aahadii TV
I’ve been to other plasma centers and this one is by far the most inconsistent and poorly put together one I’ve been too it’s never enough screeners never enough people on the floor to set up machines. They make the process take longer than it actually is. Should hire more people and schedule more people shoot I’ll apply because this is outta pocket no one should be waiting an hour to donate or get stuck if they aren’t new donors
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Dexter Woolridge
My experience with this place is that I really like e.105 better w.106 is slow lack of employees an there not really clean plus the pay out sucks if ur getting thousands of dollars for our plasma we should get atleast a hundred dollars everytime we donate
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Faithplayz
Horrible place I went on Sat morning, and watched a pheblomist stick with no gloves, they made undertone and rude comments, in front of donors. Very lazy, and laid back with doing their jobs, and use of slang, and unintelligent conversionation was ridiculous. Apparently no concern on who they hire here. I will be calling coparate, and the State of Ohio, tomorrow morning at 8 am. Unacceptable!! DIAMOND IS A HORRIBLE EMPLOYEE
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Keith Nicholas
The facility is clean and the people that work there are very friendly!!! It’s a great way to get a bit of $$ !!! And you are helping others get the medicine from your plasma!! I highly recommend it to everyone!!! even if you don’t need the money…
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