Based on 168 reviews, this Blood donation center has received a rating of 4.2 stars
Address: 3329 Austin Peay Hwy, Memphis, TN 38128
Phone: (901) 297-4969
Website: https://www.octapharmaplasma.com/plasma-donation/memphis-tn-166/
Hours
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 7 AM–6 PM |
| Sunday | Closed |
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Reviews
william clyde
I stopped to go here because it was so unsanitary and I was scared that I might catch something. The phlebotomists would not change their gloves between patients. The staff was rude and coldhearted, and mean to new people. The management would never respond to anyone’s complaints if you called their corporate customer service then they would say they spoke to the manager and the manager would be right out and no one would ever come out and you could wait there for hours. There are several other places in town.
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Tanarra Williams
Great place! Some of the employees are very friendly and helpful. I suffer from Anxiety and they make me feel at ease while I’m there.
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Lekendra Glover
I sat in there almost 3 hours and still did not get to the back. The workers was nice but very slow process. To much talking and not working to me.
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jhericka bradley
This is my second visit and I can truly say it was the best experience the staffs are friendly they make you feel welcome they hustle together on the floor to ensure we get the Best service , Austin Peay (Octapharma) you guys Rock!!!!!!!!!!
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Kristyl Lindbery
I wasted over 16 hours, trying to be able to become a donor at Octapharma. I have been donating for five years with different companies and now all of a sudden I cannot donate. One day I sat in the lobby and waited for 5 1/2 hours for the nurse to see me. He asked me all the medical questions which I answered and he cleared me to donate. Two days later, I drove an hour back to Octapharma for my second donation. I was told I couldn’t donate and I was deferred. I have requested the manager to call me back and nobody has called. I’m very disappointed in the service that I received and my time that was wasted. I asked for minimal compensation to pay for my gas. No one responded. This is very disheartening to me. I am an avid believer in donating plasma to help people and now I am unable to do that.
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Maria Phillips
I WILL NEVER COME TO THIS LOCATION AGAIN AND YES I WILL BE SPREADING THE WORD !!!!! I AM REALLY HURT I HAVE NEVER FELT SO USE & ABUSE.I went in today to donate for the second time at this location and I was told that the first two time you get 200. So why did I leave with only 30 Dollars? They told me today that WELL if you don’t come in BOTH TIMES in the first month your money drop. What!!!! I have never been told nonthing like this before. If you have a set first time donor fee it shouldn’t matter if you waste my first donating you should have a store room for people who don’t come as often, don’t make it a my problem cause I didn’t come soon enough. First off I hate needles I don’t come unless I need to make ends meet so Imagine how hurt I was to only leave with 30 DOLLARS. After you have taken my donation without informing me this before hand. Like I said I am terrified of needles so yes it’s gonna take me longer to calm my nerves, I don’t want any dealing with this COMPANY OR THID LOCATION I’ve donated to many times and never have had any problems.
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IRUN4U
Very great place to be very clean first time donors have to do a 2 hour setup process after that it’s smooth sailing second time no long wait only 45 to an hr
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Anita Opalka
The experience was good, the people were great at their jobs. The only downside was getting the card to load for my payment
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Ron Banks
The BEST Phlebotomist in MEMPHIS TN!! Don’t sleep on those BEAUTIFUL BLACK (and a few white) WOMEN!! DESSI IS THE BEST OUT OF THEM ALL!! GO TO AUSTIN PEAU…AND SHOW THEM THIS REVIEW FOR AN EXTRA $20 towards your NEXT donation TODAY!! (Austin PEAU office ONLY)
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Megan Gonyaw
Great customer service and great environment love them they always make me laugh when I’m there
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