Based on 174 reviews, this Blood donation center has received a rating of 4.3 stars
Address: 689 East Ridge Road, Rochester, NY 14621
Phone: (585) 910-2076
Website: https://www.octapharmaplasma.com/plasma-donation/rochester-ny-183/
Hours
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |
| Sunday | Closed |
Photo Gallery
Reviews
LambofromtheBando
Place is good but the way they operate needs to fixed. Got people lining up outside @8 when they don’t open till 9. Be prepared to wait upwards to 4-5 hours. I honestly believe if they do appointment only there wouldn’t be so many people waiting.
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andrea sims
The staff was great I had a reaction and they quickly jumped into action got things under control they helped me with my breathing and cool me down and prevented a panic attack. I’m very grateful to the staff for their quick action they are very well trained.
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Timothy wheaton
They got a huge place a bunch of beds more often then not not enough people doing needle sticks how ever today they have 6 people doing needle sticks With only 12 machines being used 1 machine there not using on the other side. Also there is like 16 more beds they could use if they would get more machines At the moment with 16 people ahead of me plus any new ones that walk in go to the front of the line im gonna be here all day for 75 bucks worth it you tell me
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Moira Strouse
Great if I can get in without a two hour wait!!!! If not longer. Ready to switch back to CSL. And from the app my payment is dropping? Not that I’ve been in three weeks bc the wait time is ridiculous. Staff is great. Awesome. But this isn’t worth it.
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Richard Mason (Captain Richie)
Always closing early. Always denying donors from not having enough staff and long waiting times. 3-4 hours if you’re lucky enough to actually donate. Staff is always talking about getting new machines or beds to satisfy intake flow. Never happens. Too cold of air conditioning, even for a medical facility that needs cooler temperatures for the plasma. On hot days that feels welcoming at first but after a couple of hours, your shivering. Unnecessary to be THAT cold. Staff is seen standing around if they don’t have patients to attend too….. do something instead of nothing. Wipe a counter down or sweep. Something. I haven’t donated in over a week because of these problems, mainly the denial of entry due to lack of being able to accept more donors in the afternoons.
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Nadine Cooper
My experience was nice. The first day was long due to the computer. But after that everything was fast.
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Gman Wonderboy
This place is horrible. Lazy workers. Don’t change gloves. On phones. Short staffed. About 36 chairs and only 16 used. I blame it on who ever is directing this place. They have no order of organization and it’s very all over the place. It’s ok if it’s busy and chaotic but there is a way to have controlled chaos. This place lacks that! No flow. Rude Staff. Not following infection control protocol. Horrible. CSL is way better.
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PaulFran Mooney
Well,the mornings they don’t open until 9am, and starting at 8am people start arriving outside and start forming a mass crowd of unorganized people.
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Desiree Ghee
It wasn’t as long as I thought it would be, very nice and clean. The staff were very friendly and sweet. I’m definitely going back.
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Ayesha Williams
Made me feel extremely comfortable. Very clean facility. Nice staff.
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