Based on 103 reviews, this Blood donation center has received a rating of 2.8 stars
Address: 620 W 3rd St A, Williamsport, PA 17701
Phone: (570) 666-9290
Website: https://www.freedomplasma.com/
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–3 PM |
| Sunday | Closed |
Photo Gallery
Reviews
Bonnie Lou Hartley
The secretary is rude and not the type of person I’d want to go through. They do not advertise for you to set Apts. They say walk in available and turn you away. I drove over an hour to donate and got turned away cause of this. They will call you to come back. No thank you. I will start to look for a place honest on their website to go to with less rude workers. Thanks for O- blood many will want it.
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Pam
Whenever corporate is present, things run smoothly. As soon as they leave, it’s chaos again. In my opinion both the manager and assistant manager needs to be replaced. They are never present on the floor to supervise the phlebotomists. I had an incident last week that is a safety issue and am hesitant to return. It is sad because it is a good thing to do for others, but not at our own risk.
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Jonathan Smith
Horrible place, tried making an appointment since you apparently need one for a first time do or, and I can only make the appointment for times between 7-2pm. Not to mention they were full and said try again tomorrow, so tomorrow comes around and 10 minutes in after 7 and they said they’re all booked again for the day, how can a place be all booked already after 10 minutes of being open. Again horrible experience and someone from management needs to check this place out instead of just commenting on reviews, to go and fix the issues that are at their facility.
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Joel Maldonado
Place is extra clean as it should be, staff is funny and quirky but still efficient and productive so it makes it relaxing for me at least. Bring a sweater it’s cold and you’ll feel colder possibly in the process. I have no complaints except I wish you guys had an appointment system that had rewards with it and maybe show what you’re paying on the visit online if we are loyal before driving down would be nice.I’ve been compensated well but it’s a gamble and the phones get busy so it would be nice to know before showing up that being said I’m glad I can save a life and get rewarded.I can’t always donate due to being a single parent and not having someone to watch my little one. Keep up the good work!
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Elizabeth Maines
This place is a joke. If you’re a first time donor you can’t make an appointment. I showed up on a Tuesday at 4:20pm only to be told I couldn’t donate by the very rude receptionist. Then I was told I needed to call before coming. So I called on Thursday at 4pm only to be told I couldn’t donate because they stopped accepting new donors at noon. The center is open Monday through Friday from 7am – 7pm. I truly don’t understand what the issue is with new donors not being allowed to make an appointment but it’s a horrible way to operate a business that’s open 12 hours a day. And by the sounds of other reviews prior to mine I’m not evening going to attempt to donate at this center anymore. Do better.
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Tim Kriner
I have been donating at the Williamsport center for about a yr now. From a former
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Sheryl Miller
So I have lost a total of $200.00. I tried to book my appointment for a Saturday and they were all taken. That was $100.00.. then I went in today and said I was a day early.. $100.00 again. Why did the system let me make the appointment if it wasn’t time. Disappointed
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railynnelson
Went well for a few visits, but after that, they couldn’t keep phlebotomists on hand that wouldn’t bruise or blow my veins out. Tired of being deferred during to their issues. The last time I went, the girl’s hand was shaking trying to stick me. Sad, because this was helping me pay my bills. I have never had an issue with blood donation before I started coming here. I wish we had other options.
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Lisa Moten
Before having to make an appointment, I was in and out within 1hr. Now having to make an appt, you have to wait 1-2hrs before even getting jabbed.
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Alayna Kerstetter
Shocked to see all the negative reviews. I come here frequently and haven’t had a bad experience yet. Yes it does take longer some days, but you are being compensated for your time, and as most places are short staffed it is to be expected. Make sure to eat protein and come hydrated! The staff are always pleasant, and i’ve had great sticks with almost no pain. I can’t complain. Keep up the great work!
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