CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 67 reviews, this Blood donation center has received a rating of 2.8 stars
Address: 1021 N Water St, Decatur, IL 62523
Phone: (217) 428-9245
Website: https://www.cslplasma.com/center/446
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 9 AM–3 PM |
| Sunday | Closed |
Photo Gallery
Reviews
Olli Angel
Just got sent away for wearing shorts. It’s fine to have a dress code, but nowhere in any of my agreements was there one stated nor do you have one posted. It is 80° outside lately, I’m dressed weather appropriate. We are adults so post address code if there is one.
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Click and Shoot Studio
The staff was patient and friendly. Wait wasn’t all that long partly due to no other people in house when I got there. Process was quick and easy
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crissy ashby
Need more staff,very slow plan on being there a couple hours. Staff is very unfriendly, to the point of rude. Need a different plasma center n Decatur.
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Jason Berger
I had been going for almost 2 years. Never a problem from my end the waits were long but the money was worth it. The staff was mostly helpful and courteous to me whenever I went. Just recently tried going back made it to screening when an associate says rather rudely that my smell was offending people and her herself. I said I don’t know how that can be I have deodorant on. I asked the lady who was screening me if she thought I smelled (because she never said anything pre screening) she just nods her head as if she was scared to go against what this other woman was saying. It was their word against mine. I went home got a shower put new clothes on axe body spray and brought a can of febreeze with me in case they tried saying they smelled an odor. Once I arrived there they made me wait to be seen by another person again the initial associate says she can still smell me (a little) and that I have to come back tomorrow. Keep in mind it’s summer 90 degrees outside and I have to walk 30 minutes to get there. I can’t say I didn’t smell but it was virtually impossible that I did. Again it was their word against mine. I just found it to be extremely embarrassing and frankly rude. The accusing associate could have been alot nicer about it if she truly smelled something but you could tell she was following protocols. Unfortunately for me this will be the last time I ever go there. They straight up hurt my feelings.
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Gabe Boston
My doctor told me to have the ladies sticking go above my normal puncture mark because the needle causes the hard tissue to hurt my arm in that spot. Left arm doesn’t have a good vein. The sticker stuck the hard tissue after telling her not to. I told management and management told me they know more than my doctor. This place is trash and the nurses that work there are obviously failed field nurses.
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jon clark
Not very professional. Make mistakes and only apologize with no compensation.
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Aaron Von Seggern
First-time donors: don’t go at peak hours if you do. Just saw 10+ people in line with only one screener/employee in the facility. She discouraged me from donating since it’d take her so long being the only one there. One of the most bizarre experiences. Just didn’t bother
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Angie and Shawn
My wife went through the whole process watching the video an reading the papers as a new donor . At the last minute her doing her physical they ask her about her arms it only had eczema on it but it was still clear to be able to a vein . So they turn her around just because she has eczema but gave her a card n everything.
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PinkGnomie 13 (PinkGnomie13)
I was sent away for not having proper documents, even though I had verified my documents via phone before coming. I was told, “Get out.” When I returned with ample documentation, I was made to wait for 45 minutes before someone told me, “We aren’t taking any new donors. Call back tomorrow. Get out.” This was all before 3 in the afternoon. There was ample time to take care of any processes and screenings beforehand. They wasted my time and money and were quite rude.
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Sarah Emerson
Id put less stars if i could. Stood in line for over an hour and moved up 1 person .The staff doesnt seem to care after the new management takeover. They dont clean the beds after each person donates nor do they change their gloves between sticks. Didnt get a referral bonus because they wanted to play the its not my job game. Dont get your bonus at the end of the month because they think the new month has started. Talk to the staff about an issue and they stop in the middle of your sentence to talk to someone else. Where is the common sense and customer service?
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