CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives
Based on 64 reviews, this Blood donation center has received a rating of 3.4 stars
Address: 1503 E College Ave Suite P, Normal, IL 61761
Located In: College Hills Plaza
Phone: (309) 433-0902
Website: https://www.cslplasma.com/center/292
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 8 AM–4 PM |
| Sunday | 8 AM–4 PM |
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Reviews
Deanne Wenzel
I have been a Csl member for almost 2 years. Love the personal interaction I receive from your staff. Especially Kat and Mark! I feel very comfortable interacting with everyone but am most confident being “stuck” from both these phlebotomists. The center is always clean and professional! Chuck always remembers me upon arriving and greets me with a “Hi! ” Welcome Back “I recommend this center to every friend I know. Keep up the good work!
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Bibber P
I’ve donated 140+ times and would consider myself an expert. Many reviews are negative and I understand donor’s concerns and issues. Best is to not be in a hurry or get angry. Trial and error for the best times for short or no lines. When the colleges are in session coming on a Thursday after 3 is nuts. There’s a mix of great employees and a few &:”@$: It’s free money and I recommend donating.
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Raymond Reddington
Foolish comments about what’s best for the donor’s to think and feel. How about figure out your business so that donor’s are not waiting in a non moving line (not slow, not moving) for 20 minutes at a time. We don’t need advice, we don’t lectures, we need that line moving and that’s what this team is supposed to be doing. If we weren’t getting any money it wouldn’t make any sense to come at all. If your motto is saving lives then pretend like that goal has a sense of urgency.
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AnnaMarie Siebert
The start up process was a little long but painless . I have a long history of being a hard stick. The young man that was assigned to get me going was fantastic! One stick and no fishing. He was just amazing. Going back and hopefully will get him again.
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Skyler Marie
Never even donated here my boyfriend has and they bruised him up real bad to were they said he couldn’t come back till it was healed but I’ve been calling to see if it’s safe to donate while being a breastfeeding mom and first time they answered she said okay give me a moment… you would think they would put me on hold but nah they hung up so I’ve called back multiple times and they just pick the phone up and hang up. Not worth your time if you’re thinking of going here
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Mar
I do not plan to go back to this place. I went for my second visit and the person sticking me with the needle overdrew my blood. Some of the workers are unprofessional and are to focused on drama to notice that a patient had passed out during my visit. I also was misinformed regarding information that was not shared with me during my first visit.
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Jarvay Jackson
If I could give this place negative starts I would. This place is full of drama. After three years I tried giving this place another try and I’ll tell you now don’t waste your time the staff is extremely unprofessional and full of drama. They say you can use your phones to search the web and watch movies but the min you find something funny and laugh it’s a problem for the staff I was deferred without knowledge I was not spoken to nor giving any type of verbal communication about my phone I spoke with Jose (which is the GM) and he practically told me my word doesn’t mean anything as I tried to explain to him I never broke any rule or regulations I’m 30 years old and this establishment is a joke treating individuals with little to no respect making false and weird allegations to stop people from saving lives. I use to work here so that also plays a major part on the unprofessionalism and petty thing’s management does. Please save yourself a headache this place needs to be shutdown they just lost 5 employees because the management is very poor and unprofessional super understaff and refuse to hire like I can right a book on why this place deserves negative stars.
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Hannah Christine
So a fair warning for my epileptic friends, they will pull you through the whole process until the very last part before you get to donate then tell you you have to be off your seizure medication for at least 3 years. Doesn’t matter how long it’s been since your last seizure. I could understand if it’s on their website but their more worried about tattoos and piercings on their website. Absolutely wasted my time, don’t waste yours. Everyone was nice except the so called physician who shot me down.
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Tamera Paschall
I love the normal staff but on Tuesday of last week this new employee was harassing another employee in front of donors and his name is Abe and the other employee was Kelli,he just kept up downing her in front of me,not professional at all
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Mason Lishka
Awesome staff, caring, professional and quick. From Ed at the intake desk to Abe and Alvin out on the floor.
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