CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 809 reviews, this Blood donation center has received a rating of 4 stars
Address: 3201 S Cobb Dr SE Suite A, Smyrna, GA 30080
Located In: Concord Village Shopping Center
Phone: (770) 504-5101
Website: https://www.cslplasma.com/center/123
Hours
| Monday |
6 AM–6 PM |
| Tuesday |
6 AM–6 PM |
| Wednesday |
6 AM–6 PM |
| Thursday |
6 AM–6 PM |
| Friday |
6 AM–6 PM |
| Saturday |
7 AM–3 PM |
| Sunday |
7 AM–3 PM |
Photo Gallery
Reviews
Snowzilla Arts
I’ve worked with CSL in multiple states and I have always felt comfortable, but this location was especially nice. The staff, everyone I met, were so kind. They were patient with my name change, my many questions, and I was glad to have picked the exact right place. They stay pretty steady, expect the first visit to take a couple hours as they make sure to go over, one on one, the ways they keep your information private, what substances they test for, and what the process will be like. The small physical is once a year and very easy. I will be going back.
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B. C. C.
I left CSL six months ago due to lack of customer service.
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Diamond Wells
I Went to the Smyrna Location. The New donor Took almost 3 hours before I could actually sit down , the staff was Slow and Was doing more talking then helping the Long line that was Taking place in the lobby. Crazy Everyone wanted to go to lunch at the same time.
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London N
My first time donating plasma here at CSL was a decent first time, What made it pleasant were the young women helping me in the back (Andrea, Dana , and Stephanie ) they were very patient with my anxious questions, starting and stopping and slow comprehension to the process— Miss Andrea, the front end Nurse was very kind as well, Thanks ladies for making this as pleasant of an experience as it could be, considering how sensitive and how uncomfortable it can be. Customer Service, Client Management, etc. are so very important and these women put my mind at ease. Thanks CSL!
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Ryne Haire
I had experiences here that were under Par but was able to have clarification from the Center Manager today and have a respect for the Positive changes being made here. I don’t have any problems coming back. Thanks Shequita
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Dom Jones
Nothing but attitudes and people who hate their jobs. The heavy set white guy with glasses in the front told me to my face he is not trained to stick patients however the manager made him get on the floor anyway despite him not knowing what he is doing. This staff is unprofessional. Do not come to this location
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Kimberly Davis
Clean, nice staff. Deonte is a young man with great work ethic! Very respectful and gave good customer service.
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Hit For Hit
CSL Smryna need to get it together. The nasty attitude coming from the staff hideous! We all have a full understanding that this location is lacking in staff but CSL is your job! Why try to belittle people who come to donate? If a donation center was not in place none of you would be employed right now. So please EVERYONE runs into hard times just respect people how you would want the same respect.
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Jane Doe
The entire staff is extremely unprofessional and undertrained. They do not know how to stick. I have a huge bruise on my arm from today. Every staff member was complaining about something. We waited 2 hours in line and then I had to wait almost an hour to be stuck. They have been short staff for almost a year! I’m over the excuses. This will be the last day I will deal with this. I will be going back to bio life. I’m over feeling unappreciated and unsafe during these visits. It’s a shame that you have to ask for a specific person to stick you because no one else knows what they are doing. Unfortunately the girl I wanted was busy and now my arm is bruised and hurting. I’m done. Get staff, train them, and THEN open this location back up. Your going to kill someone one day.
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Ann Boehm
I had a nice experience with the staff while at the location but perhaps a little more training would be helpful. A week later….my arm still looks like I was in battle. I have given plasma before and I have NEVER experienced this before. A picture is worth a thousand words. So. Many. Colors.
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