CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 211 reviews, this Blood donation center has received a rating of 3.9 stars
Address: 3514 Capital Blvd STE 100, Raleigh, NC 27604
Phone: (919) 578-3986
Website: https://www.cslplasma.com/center/231
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–3 PM |
| Sunday | 7 AM–3 PM |
Photo Gallery
Reviews
Marcus
Particularly like two of the nurses. Staff generally humble, pleasant and professional. I’m a character and they don’t typically give me a hard time, just roll with it lol. Would like to get more money out of them, but CSL definitely offers better overall experience to Octapharma and I’ve never had any issues with the stick procedure here. Also REALLY like Ryan, he’s very good!
… more
rel rel
Woke up 5am and drove 30 min to get here when they opened at 6am. A few others were waiting outside already. Sadly, they didn’t open until after 7am so folks stood in line outside for a while.
… more
Alexis M
Terrible. Every-time I leave out of here I always leave out mad. They do not value patients time. They’re excuse for everything is they are understaffed. Of everyone decided to never donate here, all of the employees here would be out a job. Respect the patients and value our time. And If being understaffed is the excuse for certain nurses not knowing how to respect or speak to people then maybe this location should shut down until further notice. I stopped coming for 2-4 weeks in hopes they would pick they’re speed up and actually start to improve how quickly they work with they’re patients. Nope no improvement.
… more
Bernard Freeman
Look at spending 2-4 hours just to get processed as a new donor, no point in registering and scheduling a time slot on the app. Phlebotomist strongly suggested I use my left arm to help her find her stick point, and was bragging about being experienced as a phlebotomist. We used my left arm as she requested and commented on how visible my veins were and completely missed the vein almost like she tried to stick me with her eyes closed. Now my arm is swollen.
… more
Phoenix Coley
I took an 18 month break from donating at CSL because of their unprofessional nature. People would be standing outside early waiting for the center to open. The line would basically be wrapped around the city! Were the CSL employees prepared? NO! They would begin to prepare AFTER the doors opened!! Clocking in, signing onto computers, getting equipment, calling employees to the front for help that would never come. The people in the donation area would START setting up the machines.The whole check in process would take FOREVER!! So, when CSL started sending out surveys for opinions about the site, I thought ok, maybe the company would get it together, so I gave it over a year to return.
… more
Lola
2 days ago and today have been the worst. Too long of a line for them to have 4 rows of beds and for whatever reason they won’t open the other side. What’s the point of having all these beds yet somehow the workers on the floor either get sent on break or they slow down. 2 days ago, not only did the network go down for over 30 minutes they made a BIG deal about how covid it still going around. If they saw how it looks today, they’d probably be in shock. Maybe get people seen quicker, filling all the beds instead of just doing one side and stop sending people on break when you know it’s busy or getting busy. Pretty ridiculous
… more
Cap Cap
I been done for 45 minutes and still waiting to be unhooked so I can leave. They’re steadily hooking new patients up while those of us that are done still wait with a needle in our arms. Don’t see the sign but they gotta be hiring.
… more
Matty D
Been going here for a while, its not a bad way to get extra cash. But it’s a hit or miss as far as the quality of the staff, and there have been multiple days where I showed up early but one or another has made you wait for a while. The place isn’t great, but it’s one of the few in the area.
… more
Mcloven
Worst experience ever! I went to donate in April 2023 all bust one of the staff acted too busy talking to each other to notice that my machine had stopped working and I was trying to get ahold of them. When they did realize they avoided fixing it until they guy who was there came over by then tho the blook had clotted and he insisted that I must intake the blood back even know it had been almost 15 min and long dead! I WILL NEVER RETURN AND THERE WHOLE STAFF SHOULD BE FIRED
… more
Joan Boggs
I was rushing to get there before it closed. Walked up to the door as the employee was locking the door and she wouldn’t let me in. Only me. I drove 50 mins. to get there. Will be looking for a new donation center
… more
… View more