CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 19 reviews, this Blood donation center has received a rating of 2.7 stars
Address: 277 N Dupont Hwy, Dover, DE 19901
Phone: (302) 546-6080
Website: https://www.cslplasma.com/center/534
Hours
| Monday |
7 AM–7 PM |
| Tuesday |
7 AM–7 PM |
| Wednesday |
7 AM–7 PM |
| Thursday |
7 AM–7 PM |
| Friday |
7 AM–7 PM |
| Saturday |
7 AM–3 PM |
| Sunday |
7 AM–3 PM |
Photo Gallery
Reviews
Carleen Daum
Please hire more people. We want to donate but standing in line for 3 hours before being called back to the floor is problematic. Calling your employees in on their day off is not a strong long term solution. Management, please evaluate and create a better process for your donors and employees.
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Eugene Ritter
COMPLETE FRAUD!!! DO NOT WASTE YOUR TIME!
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Mark Manzanero
Almost everyone there is a nice person except Ammie. She is a mean woman and trys to be a bully. Last time I was there she didn’t stick me with the needle correctly and when she tried to blame me for her mess up. I’m positive I not the 1st one to complain about her since I have witnessed her treat other donors badly on several different occasions.
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Sarah Davis
I went here to do a good thing and donate plasma. While getting pricked, they missed my vein the proceeded to wiggle the needle under my skin for the duration of my time there to get it draw blood. This caused a massive bruise on my left arm. When I came in the following week they told me I could not donate due to still having the bruise on my left arm. They also stated they could not use my right arm due to the bruise they created on my left arm.
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brett vanpuymbrouck
Normal corporate greed leading to under staffing. Spend an hour trying to donate, get deferred over a 101 (100 limit) heart rate after wasting all my time there.
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Mary Poppins
They don’t follow their own policy. Heart rate can’t be 49 and below. Mine was 50 because I got nervous which is normal. Told me I can’t donate. Then, they told someone to wait for a while. They waited, and they told them they can’t donate. All of those workers need to be retrained. They need RNs that know what they are doing.
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Allison Wilson
This was my first and last visit. I was a first time donor and no one ever came over to check on me to make sure I was okay. Right at the last part of my donation I felt as if I was going to pass out and before I was able raise my hand for help I was out like a light. I am not sure when they noticed but when I woke up I had a bunch of staff around me trying to help after the fact. I had such a hard time recovering I had to be taken to the hospital. Yes I did everything right ahead of time. I ate a meal and made sure I was hydrated well. I had donated plasma lots a time over a year ago before moving to Delaware with no issues. Staff at other companies were more attentive on checking on their donors this place was not. If I could give 0 stars I would.
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Samuel Wilson
The staff are very kind n make you feel relaxed n the setting in the place is very clean!!
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Nathaniel Reichlin
Lots of negative reviews but I have never had a problem here. Most of the people here are nice.
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Alex Johnson
CSL normally only have one phlebotomist on the floor with minimal support staff. My concern is that if more than one person starts having a reaction that there are not an adequate amount of support staff… the staff are friendly enough but new to their roles…
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