CSL plasma Inc. is one of the world’s largest collectors of human plasma. As a leader in plasma collection, CSL Plasma is committed to excellence and innovation in everything we do. Our work helps to ensure that tens of thousands of people are able to live normal, healthy lives. We are committed to our work because lives depend on us. Our U.S. plasma collection centers, which are located throughout the United States, are committed to the highest standards of quality and Safety. Plasma is the essential ingredient for products crucial to treating patients suffering from a host of life-threatening conditions and bleeding disorders. Give a valuable gift to those who require plasma-derived therapies to live healthier lives.
Based on 69 reviews, this Blood donation center has received a rating of 3.5 stars
Address: 1594 State St, Schenectady, NY 12304
Located In: Woodlawn Plaza
Phone: (518) 347-9168
Website: https://www.cslplasma.com/center/229
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–3 PM |
| Sunday | 7 AM–3 PM |
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Reviews
Shania Robinson
The appointment was for 9:30 am. There was a short line/wait. In all the whole visit was 2 hours. The Staff was friendly, efficient, and very thorough. The office was clean and easy to navigate. Thanks to Tasmnee (sorry about the spelling) who checked me in and thanks to Christina and Amelia for setting me up and discharging me for donation.
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Edward Bell
It shouldn’t take 45 minutes to get through screening. If you are number 6 or 7 in line. Often there is only 1 sometimes 2 screeners for donors.
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Kistlertm
Long wait times. Expect your visit to take at least 3 hours and plan accordingly. The long waits are due to “staffing issues.” PSA csl, you would not have a staffing issue if the c-suites took a pay cut and you paid people what they are worth. From start to finish, donation took 3.5 hrs. Also, the office will randomly close early with no warning due to Staffing issues.
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John ollerenshaw
I waited four hours to be a new donor before just leaving. I was forgotten about and was taken in AFTER someone who came in after me. I left after realizing I would be there almost a full workday if I had waited for the doctor tget off of their break. I got there at 10:40am and I’m sure I wouldn’t have left until 5pm. I understand being short-staffed, but I feel so insulted and was not apologized to until I told them I was leaving. Four hours of my time was wasted and I wasn’t even close to being done.
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Debra Bennett
Third time at t this place. First time they didn’t find a vein ok. They tried both arms bruised so I was paid. Second time two weeks later still had signs of bruising so turned away ok. Third and last time went to answer questions couldn’t had to see nurse. She checked my arms answered all her questions. Went back to answer the questions. Got in line another thirty minutes they took vitals weight and iron level then said I had to go back to nurse? Had to wait 45 minutes to see nurse she said I needed a physical ? After that I went stood in line again. To be turned away because no veins I drank so much water. Wasted after noon. They should pay for my time and why can’t the nurse check to see if they can find a vein instead of sending me back to stand in line once again. After all I saw her twice
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Kit Kat
They would not allow my friend to donate because she had a history of drug use from over 14 years ago. So when she was honest with the nurse the nurse kicked her out in front of her daughter and her family and humiliated her. Come to find out the state ordinance is 3 to 5 months so that was straight discrimination and they have a population of Schenectady drug addicts going in there to donate their plasma just to get money to go out and cop drugs yet a single mother who goes in there with the clean system with no diseases and no drugs in her system is denied. All they do is ask a bunch of questions and you can say whatever you want to on those questions you can walk in that door highest gas answer no on the questionnaire and walk in and they will suck blood out of your arm doesn’t matter because they’re not going to test it for cocaine or meth or heroin or any of the other hardcore drugs they’re not going to test for that because they’re going on and honesty system so if you answer the questions in all honesty right then you go ahead and donate and then the person that gets that blood now has dirty blood because somebody walked in there high and the staff there allowed it. Let me repeat that a 14-year clean single mother with no drugs in her system and no diseases was turned down to donate by CSL plasma so she called the Red Cross and the Red Cross told her to come on down because they would never treat her like that. Don’t ever donate here. They need to close that place and I’m going to continue to work on it.
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Sandie Conners
I have been going there since November. They are great people there. They take great care of there donors.
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Larissa Børglum
Employees are always nice and professional, but man, the wait times are killer. I’m guessing the company can’t get enough employees because it isn’t willing to pay people better.
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Stephen Batza
I had donated 3 times with no problem. The fourth time they had absolutely no record of me, spent over two hours making me wait at every possible moment and then ultimately decided I couldn’t donate because I had a freakin’ scratch on my shoulder. Never going back now.
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Jasmine Parmenter
I think what CSL PLASMA does is a wonderful thing but also there are times where the is like a long line and only one person to check you in and that does cause stress so if there is away to fix the line issue then everything else is wonderful
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