Biomat USA

Biomat USA is owned and operated by Grifols. Grifols prides itself on donor safety, the safety of our plasma, and the difference we make together–in the lives of patients around the world, in our communities, and in the industry. We specialize in the collection of protein-rich plasma from donors to help create life-saving therapies for patients with diseases, such as immune deficiencies, hemophilia, genetic emphysema, hepatitis, tetanus and rabies. We encourage donors to donate on a routine basis, and we compensate them for their time. As a Grifols plasma donor, your comfort and safety are our number one priority. After all, it’s your donations that make our life-changing medications possible. We look forward to your visit!

Based on 608 reviews, this Blood bank has received a rating of 4.5 stars

Address: 218 1st St W, Humble, TX 77338

Phone: (281) 713-5578

Website: https://www.grifolsplasma.com/en/-/humble-tx?utm_source=gmb&utm_medium=yext

Social Profile:

Biomat USA 77338

Hours

Monday 7 AM–3 PM
Tuesday 7 AM–7 PM
Wednesday 7 AM–7 PM
Thursday 7 AM–7 PM
Friday 7 AM–7 PM
Saturday 7 AM–3 PM
Sunday 7 AM–3 PM

Photo Gallery

Reviews

Jacinto Zelaya
I must express my utmost disappointment with this plasma donation company, which, in my personal experience, ranks as the worst among all the other establishments I have visited. The level of inefficiency and lack of overall organization was truly disheartening. As a returning donor, you should expect at least 2-3 hours during your visit. In fact, I had naively anticipated that it would take only one hour, but boy was I mistaken.

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Jessica Owens
The people here are great. But it is soooo under staffed its ridiculous. Why have 5 check in stations if your just going to use one? I come here cause it’s the closet one to my house, and cost wise it makes sense. I’ve been coming here for a few months now and the only time they have enough staff in front is when they are being evaluated. & obviously it doesn’t matter what people post lthere is never any changes made

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Sarah Kitterman
If I could leave a negative start review I would. Been standing in the vital’s line for over an hour. While you have 1 work doing vital’s and it is taking her about 10 mins person. The line to just get on a bed, there are 10 people standing in line. There are about 6 to 8 people on the bed WAITING to be UNHOOKED!!!!! Why are we having to wait 3 to 4 hours just to even get on a bed????? There are plenty of works here. But instead of doing vitals or hooking people up to donate. They want to take 3 works just to help one person. I wish I would have taken a picture of that. This is the most dysfunctional biomat I’ve ever been to. Do not recommend donating here. You’d be way better off going to BioLife. At least you’ll still have time to complete your day.

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M Howard
They have very poor customer service, the people on the floor will stick you and not even acknowledge your presence , they screened me under the wrong name and didn’t care , I got $25 on a $125 new donor day . I do not enjoy my experience ever when I come here . If you’re handling someone’s blood or needles , it is important to have bedside manners , it’s common sense to speak or greet people , they talk loudly over your head to each other after not greeting you. I would never recommend this center , CSL plasma is way better .

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Timbra White
14 people waiting to be screened, no one is even at the front to screen. There’s two phlebotomist on the floor with 12 people donating. I’ve been in line since 4pm it is now 5:21 and still haven’t made it to the chair to be stuck. This is absolutely ridiculous. If you’d like proof watch cameras. The amount of workers here is unacceptable, their being over worked and everyone is frustrated with them because it’s not moving fast enough and it’s not their fault it’s the one who is making the schedules. Y’all need to do better for employees and customers. SMH

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Coby Watters
Always understaffed. Makes every donation a 3 hour extravaganza. Takes hours for them to load my card. If I call to try to resolve it, no one answers at reception.

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Melanie Carrasco
I’ve worked in the plasma industry before so I understand how everything works by the book and I also understand how hectic it can be being short staffed. Employee Taylor came up to stick me, she applied the iodine on my arm, left my cuff on and went to the donor beside me to re-stick him all while my arm was going numb. I had to ask another employee “Lilliana” to turn my cuff off. Lilliana stuck me and she did very well. I will be requesting her next time.

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Chris Gaulding
Updated review. They have fixed some issues, gone back to more open hours, improved how payments are split up. This last one is huge because now if I miss a day I don’t have to scrap the whole week. The big issue right now, which always seems to be a problem is staffing. They can’t keep people and they can’t seem to get people to show up. Wait time is getting outrageous, today I’ve been here an hour already, and still have three people ahead of me. Management, you’ve made improvements, but this is a long standing problem you HAVE to fix

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CTAR S31
They keep having system errors, so much you don’t get paid; furthermore, no solution but to wait over 8 hours. Don’t come here, try another plasma company that’ll stay true to their word.

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Robert Martinez
The best donation center that I’ve been to in my opinion.The staff there were very helpful and professional. I definitely recommend Grifols over the others like BPL, KED and BioLife.

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