Biomat USA, part of the Grifols Network of Plasma Donation Centers, is dedicated to donor safety and high-quality plasma.
We collect protein-rich plasma to develop life-saving therapies for conditions like immune deficiencies, hemophilia, and hepatitis.
Donors are paid for their time, ensuring safety and comfort. Your donations fuel our life-changing medications.
Donate plasma at Grifols Plasma. Thank you for making a difference.
Based on 239 reviews, this Blood donation center has received a rating of 3.7 stars
Address: 415 N Military Hwy, Norfolk, VA 23502
Located In: Best Square
Phone: (757) 455-6409
Social Profile: 
Hours
| Monday | 7 AM–7 PM |
| Tuesday | 7 AM–7 PM |
| Wednesday | 7 AM–7 PM |
| Thursday | 7 AM–7 PM |
| Friday | 7 AM–7 PM |
| Saturday | 7 AM–3 PM |
| Sunday | 7 AM–3 PM |
Photo Gallery
Reviews
Laurel
I’ve been here 3 times. Only able to donate once. The first visit took 4 hours. Staff is terribly disorganized and in no hurry to do what they are supposed to. On my second visit the kiosk wouldn’t work and I answered a question wrong then had to go talk to the nurse privately (after going through 63 questions 3 times) was given very poor communication about where to go and what to do next so just sat there thinking I was checked in. Finally got to the back and in a bed 2 hours later to be told I should have been checked for bruising before getting this far because I can only donate from one arm…they couldn’t find a vein in my other arm to use. I expected to be done after 2 hours but was just getting started. Never got poked so never got paid and wasted 2 more hours. On my third visit my hematocrit was too low to donate but was told “I needed to eat healthier” to get it up. Thanks. That was helpful. There is always garbage all over the floor and poor organization from the management down. The same people working the desk are phlebotomists in the back. When the back gets busy no one is screening at the front. Save yourself the hassle and go to CSL. They pay $100 for the first 5 visits in 30 days for new donors currently. A much better experience. Pay attention to all the trash on the floor in my photo…
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Curtis Peppers
The place is alright. Most of the workers are cool and a pleasure to be around.. Pay outs are not up to par of the past. If I donate on Saturday, Sunday or any day I’m supposed to get paid that day not the next day. This is truly unexcusable…
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Nat Cat
This place needs better staff. Things here are terribly unorganized, increasingly unprofessional. I sat in the bed for 20 minutes after my last turn to have the needle taken out. 20 minutes, that’s absolutely ridiculous. Biomat, hire more people. Maybe the employees would have a better shift and the donors would have a better experience.
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Jarmarcas Powell
what happened to all the employees ? Frfr though, pay me more than my day job I’ll come help out . I’ll learn whatever y’all teaching . This place closed at 3pm today. I applaud this who are here rn . Where the manager and whatnot at ? We cant change our donation days without missing a day . I’m honestly baffled by the experience. It’s more busy here on a Sunday than any other day of the week. Please throw some incentives or something for these folks. Every week I’m here for both donations …it doesn’t seem like no one wants to be here . I’m here twice a week and if I feel this energy I know y’all do too . Please make some type of change or difference .
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julia engert
DO NOT GO. I’m allergic to Iodine. Noting major but rash hives etc. When asked I clearly started YES I am allergic. She still used iodine. Bc of that I’ve been placed on a medical hold for Dr review. It’s been 3 WEEKS and the Dr still has yet to ” get to my review” 3 weeks. Despite the Dr being there every week. As told today we are not supposed to count on this as income bc these things happen… So you’re telling me this happens all the time? Your staff is so careless they never pay attention or care? This is not my only source of income but now days it’s much needed side income. Thank you for showing me that this company as well just cares about the dollar sign and not its clients.
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David Wilson
Bad experience here… use to be a good place to donate but current staff seems a little inconsiderate and incompetent… not everyone but the bad out weighs the good… every time I donate here I almost never get paid the same day… last time it took two days and now I’m having the same issue again… that’s highly inconvenient smdh….
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Jay Wilson
The staff here is ridiculous. Almost 90% of everyone here plays to much when ppl are waiting 3-4 hours. I’m literally waiting as I’m typing this. And it seems when you complain to management they don’t care. Also the staff will lie and tell you they aren’t accepting new donors but whole time they are and they tell you there not just because they don’t wanna deal with a new donor or the work. I’ve literally heard them over talking about that. It’s about 3-5 ppl who actually work hard everyone else is lazy. Then nobody wants to stick anybody and will do they best to avoid it. I don’t understand how you sign up for this job and don’t want to do your job it’s dead wild and ridiculous.
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James Pebworth
It can be slow getting into the back at times but the staff has always been nice to me even on bad days. Don’t donate on Sunday unless you have time to waste
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Milaa NoRookie
I’ve been waiting here for over an hour as a New donor. They have my I.D social security card and my lease. All my personal information and I haven’t spoken with anyone since giving them those documents . I work at a plasma center and this is completely chaotic I worked for octapharma and csl plasma and they both prioritize their new donors
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Olivia Thompson
So far my encounters with staff have been good. I get when you’re a new donor it can take a few hours as I’ve donated before, but my second time coming back I expected it to be quicker. The wait wasn’t too bad. Got my vitals done and was told to wait for them to call me for the actual procedure. Yeah no. This is the second center I’ve been to where they’ve either lost my blood and I’ve had to redo samples and/or redo physicals every time. I was asked if I’d done a physical. I said “yes when I came two days prior”. They said I had to do it again. To go to a different waiting room and someone would come get me.
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